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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,992 Reviews

3,992 Reviews of Gateway Chevrolet - Service Center

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January 19, 2021

Quick and job done right. Only thing is that it would have been nice to get a complimentary card wash, Other than that everything was great,. More

by jpadan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 21, 2021 -

Gateway Chevrolet responded

We're glad to hear that everything was completed quickly and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Chelsea Wheeler

January 18, 2021

Needs improvement on people friendliness also communication. My vehicle feels great after service but the service advisers need to have better attitudes and call whenever the vehicle are ready. More

by GERARDO_NGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Bieber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Jeremy Thompson, Tony Castel de Oro
Feb 02, 2021 -

Gateway Chevrolet responded

Thank you GERARDO_NGN for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

January 18, 2021

Zach provided Great costumer service and was very professional. I will definitely return when needed. Very happy with how fast my vehicle was serviced as well. More

by GRACE02ESCARCEGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary in service
Jan 19, 2021 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about Zach. We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

January 18, 2021

Robert Hernandez was very professional and kind during my time with Gateway. We will be returning in about a month to have some more work done on our vehicle. More

by GEENEEDEE1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Jan 19, 2021 -

Gateway Chevrolet responded

We're glad to hear you found our staff Robert was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Chelsea Wheeler

Jan 19, 2021 -

GEENEEDEE1009 responded

Hey Chelsea, how have you and the boys been??

January 18, 2021

Got the work done I needed for my car. Didn’t have any problems at all and I even got my vehicle detailed. Great staff and service all around. More

by kylemitchell2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Wheeler
Jan 19, 2021 -

Gateway Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Chelsea Wheeler

January 16, 2021

I really enjoyed the customer service from being welcomed to setting up with what I needed. I would recommend this location to anyone. Great work. More

by nunezminunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Epi Perez
Jan 17, 2021 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

January 16, 2021

Always have had great experiences at Gateway - service Mike Beck is amazing. Services that are suggested are just that suggested not forced - no high pressure. More

by lynn.green05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beck
Jan 17, 2021 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about Mike. We look forward to your next visit! Take care! All the best, Chelsea Wheeler

January 16, 2021

Wonderful people to deal with always kept me updated although it did take longer than I thought it’s was understandable due to Covid a lot of the parts were not available, but final product was outstand More

by isaacmart28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric B, Nikki Patton, Jeremy Thompson
Jan 17, 2021 -

Gateway Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We look forward to your next visit! Take care! All the best, Chelsea Wheeler

January 15, 2021

Service department quickly found the problem. Replaced the battery at no charge. Battery was covered under warranty. Uber picked me up and dropped me off. Ok More

by tonysanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz service dept
Jan 18, 2021 -

Gateway Chevrolet responded

Hi tonysanton, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 15, 2021

They did a great job. Any though they did have to. I bought used and they still fixed the car. Thanks you all! Gateway team More

by metrius2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R.J. And Zach(service) Tony(Financing) Amanda and sales team
Jan 18, 2021 -

Gateway Chevrolet responded

Hi metrius2010, We're pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

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