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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,006 Reviews

4,006 Reviews of Gateway Chevrolet - Service Center

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January 02, 2021

Scheduled oil change took 4 hours(no charge). Service tech spilled oil on fan shroud which stain my driveway. John had my truck steamed wash More

by tiodavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sheldon
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Jan 18, 2021 -

Gateway Chevrolet responded

Hi tiodavid, thank you for your review; we are happy to learn that John went above and beyond to provide you with an immediate resolution to this issue. We will pass along your comments to John and the team here at Gateway Chevrolet, Inc.! Best Wishes, Team Gateway

January 02, 2021

Always great service! Wouldn’t take my vehicle to any other place! I recommend their service to many friends family members. Thank you for the great work. More

by Chavez, Chris311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2021 -

Gateway Chevrolet responded

Hi there Chris311, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

January 01, 2021

My car was needing numerous repairs and the cost was was really adding up. They were understanding and worked with us. Really saved the day. More

by jjones57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beck
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Jan 04, 2021 -

Gateway Chevrolet responded

Thanks jjones57! We always want to hear back from our clients and we're glad you had such a positive experience with us! We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care! Best Wishes, Team Gateway

January 01, 2021

Rob is always on point. Easy to deal with and no hidden fees. Thoughtful and caring. True professional, great customer service. Give him a raise. More

by littlecharles78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 02, 2021 -

Gateway Chevrolet responded

littlecharles78 Thank you for the 5 star review! What great feedback our team strives for excellence so its rewarding to hear such positive feedback. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We look forward to your next visit! Take care! All the best, Team Gateway

December 31, 2020

They were great, gave me a loaner vehicle and found the problem with my engine. Robert did a great job making sure it was done timely. More

by mattcampos72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in service
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December 30, 2020

Awesome Service! I give it 10 stars if i could very great customer service! John was very helpful. I will recommend my family to come here if they need too. More

by xtinammanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jan 02, 2021 -

Gateway Chevrolet responded

xtinammanuel Thank you for your 5 star review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. We want all our clients to have a comfortable and stress-free experience with us. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

December 30, 2020

Happy with my oil change service, took 2 hours but still happy with service I recurved. I like the shuttle service the dealership provided to take me home and pick me up when the service was completed More

by rcnac2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz from service
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Dec 30, 2020 -

Gateway Chevrolet responded

Hi rcnac2010 Our staff is committed to providing each of our clients with the best automotive experience! It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 30, 2020

John Sheldon was tremendous!! He was extremely helpful and great to deal with. However, I had my rear tires replaced and it took 8 1/2 hours to get this done. The reason was the alignment station was behi More

by SAYDEE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Report | Print
Dec 30, 2020 -

Gateway Chevrolet responded

Hi SAYDEE2, thank you for your honest feedback; we will look into making this issue a better one and will use your comments to help with the process, we are happy to pass along your kind comments to John and the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway

December 28, 2020

Mike, my service rep, did a great job of getting my oil change taken care and the issue with my radio. It was quick and painless. More

by 7ksting22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Report | Print
Dec 29, 2020 -

Gateway Chevrolet responded

Hi 7ksting22, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc. Thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway

December 25, 2020

Booked an 8am oil change for 12/23 online and when I get to the dealership they said The wait would be 1-1/2 to 2 hours. I was told your systems don’t communicate from the dealership to online so I would ha More

by mikejozens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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