Gateway Chevrolet - Service Center

Took my car in for an oil change in a service light got it back 4 days later. Was planning on taking a trip when I took my car in the shop. They gave me a loaner but told me if it gets the door ding scratc it back 4 days later. Was planning on taking a trip when I took my car in the shop. They gave me a loaner but told me if it gets the door ding scratched or anything it's $250 charge. I was so nervous about the loaner I didn't take my trip More

Always fantastic service and customer service! I recommend there service to others. Will be back if I need service to my vehicle. Will also recommend them to family and friends recommend there service to others. Will be back if I need service to my vehicle. Will also recommend them to family and friends More

You can depend on John Sheldon to always have his 'nose to the grindstone'. It seems that hard, honest work is important to everyone I have met at this dealership. to the grindstone'. It seems that hard, honest work is important to everyone I have met at this dealership. More

The check engine light is still on. The repair tech said there was no problem. I was billed a large amount and was not expecting it. there was no problem. I was billed a large amount and was not expecting it. More

We brought our vehicle in for a recall and it also had the check engine light on. Chevy wouldn't even do a diagnostic test for us unless we paid $150. the check engine light on. Chevy wouldn't even do a diagnostic test for us unless we paid $150. More

Always professional and gets the job done! Never had a problem with them. Alejandra provided great customer service and I will definitely request her for my next visit! Great job! problem with them. Alejandra provided great customer service and I will definitely request her for my next visit! Great job! More

Great service, appreciated the loaner car, only Great service, appreciated the loaner car, only complaint is that I don't need to be bombarded by sales people as I park my car to do anything at th Great service, appreciated the loaner car, only complaint is that I don't need to be bombarded by sales people as I park my car to do anything at this dealership. Everytime I come for parts or service, I have someone approach me right away as I get out of my vehicle. I know what I am doing and where I am going. I feel the sales people are like vultures on anyone that steps foot on the property. More

Customer service was good but as respect to everybody, Why most of employees dont wear a mask even talking with customers??? some of them did but not as they sholud Why most of employees dont wear a mask even talking with customers??? some of them did but not as they sholud More

The worst car service experience I’ve ever had ! They The worst car service experience I’ve ever had ! They had my car for 3 weeks because they can’t perform oil changes correctly I would definitely not The worst car service experience I’ve ever had ! They had my car for 3 weeks because they can’t perform oil changes correctly I would definitely not recommend bringing a car you care about. More