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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,999 Reviews

3,999 Reviews of Gateway Chevrolet - Service Center

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October 26, 2020

Good dealer ship to buy cars have bought all my 5 cars from them . Always have been friendly and try to give us the best deal More

by XALEX480X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 29, 2020 -

Gateway Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

October 26, 2020

The guys in the Service department are great I had to get my car towed to the dealer because I lost my key they did a great job get me back on the road More

by cornbread340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernande
Nov 08, 2020 -

Gateway Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. All the best, Chelsea Wheeler

October 26, 2020

The Service Technician was very courteous and kept me updated. My car was taken on time for my appointment time. Thank you for Great service! More

by clbegay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 08, 2020 -

Gateway Chevrolet responded

Hi, thank you so much for the positive review! We're looking forward to your next visit with us! All the best, Chelsea Wheeler

October 26, 2020

I haven't had any bad experiences here. Each time I come the service team is courteous, kind and helpful. I appreciate all the work they do. More

by Blessed Angelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike the service advisor
Nov 08, 2020 -

Gateway Chevrolet responded

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Chelsea Wheeler

October 26, 2020

The service department was great. Mike did a great job. I know all dealers charge an hourly rate but 130+ seems high for the average Joe. Thanks William Allen More

by williamallen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike form service
Nov 08, 2020 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Chelsea Wheeler

October 26, 2020

Robert Hernandez in Service Depart was fantastic. My UA Student broke down on the highway, had to be towed in overnight and he made repair happen on a Saturday in time to get back to Tucson. More

by johnnybond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Nov 08, 2020 -

Gateway Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc.. We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

October 25, 2020

My truck radio still glitches, I’m going to take it back. Service person Robert Hernandez give you a great service but the mechanics need some training this will be my third time for same issue. More

by PITACH064
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Hernandez
Nov 12, 2020 -

Gateway Chevrolet responded

Hello Pitach064, thank you for your kind words regarding Robert! We are sad to learn that you are having the same issues with your radio. Thank you also for your honest comments and glad to learn that we can get you in to resolve this matter. See you soon so that we can fix this issue. Best Wishes, Team Gateway

October 22, 2020

Very helpful and friendly, I got everything done that I needed without any issues. Drop off and pick up were safe and efficient. Will recommind. More

by almaitland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike from Service
Oct 25, 2020 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Best Wishes, Team Gateway

October 22, 2020

Fast ..efficient. I was 30 min early for appointment and was done 30 min earlier than I expected. got a early start on my weekend. Thanks Gateway. More

by joegiersch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
Oct 25, 2020 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon! Best Wishes, Team Gateway

October 22, 2020

The day I bought my car we got great service and customer service. But then we had to send the car back for auto service and we had horrible service. When we arrived on a Friday the manager made it seem like More

by franciscojfuentes5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sal Flores
Nov 16, 2020 -

Gateway Chevrolet responded

Hello Franciscojfuntes5, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

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