Gateway Chevrolet - Service Center

Everything went fast and was notified on all updates on my truck customer service was excellent couldn't ask for a better dealership. Thank you my truck customer service was excellent couldn't ask for a better dealership. Thank you More

I took my 2015 Chevy surburban in with a check light they figured out what the problem was they fix and fixed it right threw the whole process they kept me inform on what was going on ... very good service figured out what the problem was they fix and fixed it right threw the whole process they kept me inform on what was going on ... very good service ...!!!! More

I set up an appointment online and when i arrived i was waiting for some one to help, the reps. would help the other cars that where here after and i was still waiting. Paul showed up from a different area waiting for some one to help, the reps. would help the other cars that where here after and i was still waiting. Paul showed up from a different area of the shop and asked if i needed help i said yes and let him know i made a appointment online and he checked for me. it did not show up on the tablet so he still helped me and had my car serviced. Paul is a very nice person and is very fast to ball rolling. even called to let me know car was ready when he said it will be ready. More

Took in my Truck with an appointment. I needed an Oil change and bulb replacement in my center console buttons. I left my truck all day. Picked up my truck at night time with just anOil change. They told change and bulb replacement in my center console buttons. I left my truck all day. Picked up my truck at night time with just anOil change. They told me to reschedule another appointment for my button lighting. More

Super fast service Mike Beck is friendly and informative. The scheduled service was completed quickly and the after report was clear and informative. Great experience. The scheduled service was completed quickly and the after report was clear and informative. Great experience. More

Service department is horrible! No communication, takes 5 hours for an oil change, tire pressure was WAY higher than it should have been, asked for info on a check engine light, received no documentation reg hours for an oil change, tire pressure was WAY higher than it should have been, asked for info on a check engine light, received no documentation regarding that, I had to call 2-3 times for updates More

Scheduled appointment. Wait time 2 hours for oil change and tire rotation. Totally unacceptable! Very disappointed. I had to inquire about status of work, was not given an update. Again very disappointed. and tire rotation. Totally unacceptable! Very disappointed. I had to inquire about status of work, was not given an update. Again very disappointed. ☹️ More

2nd time in the same month I've had to go back for the same reason!!! I did not have a reliable vehicle before I bought this one, I do not have a reliable vehicle even with this one!!! same reason!!! I did not have a reliable vehicle before I bought this one, I do not have a reliable vehicle even with this one!!! More

The customer service provided by Robert Hernandez is one of the reasons that we bought a second vehicle from Gateway Chevrolet. Thank you Roberto for keeping up such a positive attitude in todays chaotic w of the reasons that we bought a second vehicle from Gateway Chevrolet. Thank you Roberto for keeping up such a positive attitude in todays chaotic world. More

Nikki has been very helpful and updated me every step of the way during the repair of the body damage to my car! I would recommend Gateway Chevrolet to anyone! the way during the repair of the body damage to my car! I would recommend Gateway Chevrolet to anyone! More