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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,998 Reviews

3,998 Reviews of Gateway Chevrolet - Service Center

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October 06, 2020

Service advisor Zach was/is great. Had an issue after the service, and he promptly took care of it. Would recommend him to anyone I know who needs Chevy service. More

by SUROVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 10, 2020 -

Gateway Chevrolet responded

Hi there, your satisfaction is our top priority. Thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! Best Wishes, Team Gateway

October 05, 2020

Oil change is a bit high priced. That is the only service I requested during this visit. The Service rep was very professional and friendly. More

by R.gdrumming23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 10, 2020 -

Gateway Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day! All the best, Chelsea Wheeler

October 05, 2020

John in Service is great to work with, I wish other Dealerships/Service Dept were as Courteous as John. Awesome guy to deal with, goes out of his way to assist in all Departments. More

by AZKENDI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Service Dept
Oct 09, 2020 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Chelsea Wheeler

October 05, 2020

I was treated well and the service was above excellent. Paul Hapeman treated my daughter and myself with dignity and respect. His service is the reason I'll be bringing my car exclusively to Gateway Chevro More

by mrkb116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hapeman
Oct 09, 2020 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. All the best, Chelsea Wheeler

October 04, 2020

Great, Did my oil change and tire rotation quickly. Was told it would take about an hour and was done within an hour as promised. More

by dufis13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady, cant remember her name
Oct 09, 2020 -

Gateway Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

October 03, 2020

Staff was very friendly and helpful. Robert went above and beyond to assure I had a great experience. Fast and efficient. Thank you Robert and staff. More

by andres.quintana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert. Service Drive.
October 03, 2020

I feel like I got ripped off and the price is too high there is already issues with the car and I’ve brought it to the dealer multiple times and the problem still isn’t fixed More

by anthonyvega891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Aguirre
Oct 25, 2020 -

Gateway Chevrolet responded

anthonyvega891 We are sorry to hear that your experience has been anything less than great. We are interested in learning more about your particular situation some of our management team has tried reaching out. We would like to speak with you to assist in finding a resolution. Please contact me us at your earliest convenience (623)687-3523 All the best, Management

October 02, 2020

My service assistant Paul was the most efficient and kind person I’ve ever dealt with there. What once was a horrible experience was easily turned around because of his willingness to help More

by Nisha Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
October 02, 2020

Everybody did great on helping me out. There was a little misunderstanding but finance and service department did everything to help me out. Thank you. More

by RSJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Yoli Pena, Tony Castel de Oro
October 02, 2020

Amazing service with great customer service. You can see the employees care about the customers and their vehicles. The service team did a great job. More

by marioc27823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
La Rue Abrams
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