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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,997 Reviews

3,997 Reviews of Gateway Chevrolet - Service Center

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September 14, 2020

Inside of the car was not vacuumed. With an appointment it took 2.5 hrs for basic service. This dealer has become lazy I believe. More

by truelypree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sheldon
September 14, 2020

Came in for an oil change that normally cost me 50 bucks this time around it was 70. They replaced something without asking me first. Shortly after my visit I recieved a phone call from Francisco who repeat More

by marissav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fransisco
September 14, 2020

Took the time to listen to my concerns regarding my tires. Balanced them along with the regularly scheduled maintenance. I appreciated the level of service I received. More

by A.SEARS70
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 15, 2020 -

Gateway Chevrolet responded

Hello, thank you so much for your feedback! We appreciate you taking the time to leave us this review, and hope that you have a great day! All the best, Chelsea Wheeler

September 14, 2020

Paul in service department was great , very professional on his work and takes good care of customers and knows about the cars that need service. More

by berumenlorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul service department
Sep 15, 2020 -

Gateway Chevrolet responded

Hi, thanks for your feedback about our team. We're glad Paul could help! If you have any further questions, please give us a call. We're always happy to assist. Take care! All the best, Chelsea Wheeler

September 14, 2020

I was very happy and pleased with the service. I was kept updated on what was going on my vehicle by John in the Service Department. More

by KARLARUIZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 15, 2020 -

Gateway Chevrolet responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day! All the best, Chelsea Wheeler

September 13, 2020

Really good customer service and willing to listen to what you need and very polite and I am very r y satisfied with the work. More

by fidel.s.cervantes77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Gastelum, La Rue Abrams, Josh Bowles, David Dadisho, Bryan Apodaca, Sal Flores, Tony Castel de Oro, Alex Aguirre, Seth Behrens, Bryant Dominguez
Sep 15, 2020 -

Gateway Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! All the best, Chelsea Wheeler

September 11, 2020

Always helpful polite. Always good service and on time. Let's me know if I need any other services. That's why I keep coming back . More

by PLAYALARGACA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
September 10, 2020

As soon as I picked up my car after 3 hours, my left blinker was flashing fast. I called and they said it was a bulb I’d have to pay for... even though it wasn’t doing that before I had it serviced, but More

by katiedione
Recommend Dealer
No
Employees Worked With
Kyle
September 09, 2020

Absolutely horrible service. Still my car is messed up and no one returns my calls. Jeremy the supervisor ignores my messages. Noe bad advisor unprofessional More

by Irma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy, Noe
September 09, 2020

Awesome great service really loved my sales person daniel and yoli. I look forward to going back. This was such a great experience thank you. More

by AVASQUEZ2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Yoli Pena
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