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Gateway Chevrolet - Service Center
Avondale, AZ
3,994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,993 Reviews of Gateway Chevrolet - Service Center
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August 06, 2020
It takes 2 hours for a standard oil change and would not look at why our radio screen is going black. Not really worth going even with the oil change being covered. Our service advisor called us on the phon look at why our radio screen is going black. Not really worth going even with the oil change being covered. Our service advisor called us on the phone instead of walking out to get us like all the rest did. When asked where was he said at the dealership, duh so are we. Told us we had to have our car come back for the black radio screen and be here for half the day. I don’t how that will work when it’s driven to work everyday. More
by TraxAZGirl
Verified CustomerEmployees Worked With
La Rue Abrams
August 04, 2020
Maintenance I trust the service department to tell me what I need and to do an excellent job. If there is ever a problem, they can fix it. John is always there I trust the service department to tell me what I need and to do an excellent job. If there is ever a problem, they can fix it. John is always there to help and answer all my questions. More
by DBLUNDELL0
Employees Worked With
John Sheldon
August 04, 2020
First service on new truck Making the appointment was a breeze, staff was friendly and work was completed in a timely manner. I will continue to get my service needs filled at G Making the appointment was a breeze, staff was friendly and work was completed in a timely manner. I will continue to get my service needs filled at Gateway. More
by brianmb26
August 04, 2020
The staff always nice and friendly. Always busy which is good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. More
by Osaucedo
Employees Worked With
Noe montelongo
August 03, 2020
I feel customer service is excellent Mike always listens to my concerns and makes sure they are taken care of. Mike is awesome!!! Mike made sure that I had a way home and back. Mike always listens to my concerns and makes sure they are taken care of. Mike is awesome!!! Mike made sure that I had a way home and back. More
by mynanavirgie
Employees Worked With
Mike in the service dept,
July 31, 2020
Very Pleased I had a battery failure, had to get my equinox towed, from old school never had a key-less smart car. it's not like with jumper cables you can get a I had a battery failure, had to get my equinox towed, from old school never had a key-less smart car. it's not like with jumper cables you can get a jump and at least it'll last until you get to where need. I was trying to get a jump then when keep it idling it'll hold the charge, but with this car I would come to a stop light or sign and the auto stop feature this car has would not hold the charge, so every time I came to a light and or sign I had to put it in neutral, and even then with I wanted to press the gas , I felt that I was messing the transmission. Gateway took care of me and my car was under warranty. They did a good job. but again 2 hrs to do a search to find out if it was due to the battery. More
by Chevyshort
Employees Worked With
Liz Diaz
July 30, 2020
Express lube- in and out, like that very much. Advisor very polite and friendly. No complaints for the type of service requested. No more words very polite and friendly. No complaints for the type of service requested. No more words More
by acr5333
Employees Worked With
Don’t remember a d do note have the receipt in front of me-
July 30, 2020
Very pleased with the dealership as a whole. Enjoyed working with Liz in service when they added remote start and Bedliner sales department was fantastic as well. working with Liz in service when they added remote start and Bedliner sales department was fantastic as well. More
by richard.martinezf51
Employees Worked With
Howard Thaler
