Gateway Chevrolet - Service Center

I liked that I could schedule my car service for the next day and the service was faster and they also clean my car, that was so great. Thank you day and the service was faster and they also clean my car, that was so great. Thank you More

I live in North Phoenix, almost an hour drive for me but I continue to travel this distance because my experience with Getaway Chevrolet has always been outstanding. Special thanks to John Sheldon, he is ho I continue to travel this distance because my experience with Getaway Chevrolet has always been outstanding. Special thanks to John Sheldon, he is honest and provides great customer service. More

Great Service Scheduled an oil change online. Received a reminder. They were ready for me on time and got the oil change done so quickly I was surprised! Staff w Scheduled an oil change online. Received a reminder. They were ready for me on time and got the oil change done so quickly I was surprised! Staff was friendly. I am very pleased I bought my car at Gateway. More

I took my vehicle to service department and I was so sad to hear bad news about my vehicle over the phone. Staff was there to help and it was a smooth transition. Thank you! to hear bad news about my vehicle over the phone. Staff was there to help and it was a smooth transition. Thank you! More

Gateway Chevrolet is Fantastic! Customer service absolutely AWESOME! Customer service rep. Zach Sheldon was Fantastic! Thank you to all the Employees that helped me. Will recommend absolutely AWESOME! Customer service rep. Zach Sheldon was Fantastic! Thank you to all the Employees that helped me. Will recommend More

Service Rep The ONLY reason I continue to use Gateway is because of my service rep. His name is Robert Hernandez and he has always be truthful and honest with me The ONLY reason I continue to use Gateway is because of my service rep. His name is Robert Hernandez and he has always be truthful and honest with me in keeping my 2009 vehicle running perfectly. The service had been excellent also. I stop using dealerships when I get my auto back from service and notice oil in my driveway. I learned that 99.99% of the time the tech did not put the drain plug back properly. I have never had that experience at Gateway. ALSO, you might put the service advisors on the list of employees you worked with. I would think that service would be where most of customers have contact with. More

Awesome people everyone was great so polite really a enjoyable experience was awesome consultant kept me up to date on how' thing's we're going enjoyable experience was awesome consultant kept me up to date on how' thing's we're going More

I needed a new key made after losing my key earlier on a Saturday. Robert Hernandez was quickly able to make a replacement key for us that same day. Saturday. Robert Hernandez was quickly able to make a replacement key for us that same day. More

Timely and efficient The main reason I use Gateway Chevrolet for service is because of my service writer, Robert Hernandez. He is very professional and also friendly and The main reason I use Gateway Chevrolet for service is because of my service writer, Robert Hernandez. He is very professional and also friendly and polite. More

Good service, but could be faster considering we had an appt Gateway service did a good job with our needed services: oil change, tire rotation, recall issues. We had an appointment time and planned to wait fo Gateway service did a good job with our needed services: oil change, tire rotation, recall issues. We had an appointment time and planned to wait for the vehicle, but we’re told by our service advisor that it would take about 3 hrs. Who wants to wait for 3 hrs for basic services? Ended up getting a ride and going home, but since we had asked on the phone ahead of time, assumed the wait time would be 90min max. Overall they did a good job and our service advisor was helpful. Just need give customers notice of anticipated wait times. More