Gateway Chevrolet - Service Center

Good Experience I don't mine waiting in the lobby while my vehicle being service, I like looking at the latest models of vehicles on the lot. I don't mine waiting in the lobby while my vehicle being service, I like looking at the latest models of vehicles on the lot. More

Great experience every one was helpful and easy to work with. Most definitely will be back for another purchase. Marc was great very grateful for all his help on finding the right fit. with. Most definitely will be back for another purchase. Marc was great very grateful for all his help on finding the right fit. More

Daniel was great.. But.. Daniel was my service guy and he was great. Who ever the lady is that is the main phone operator should be fired. I’ve called many times after buying Daniel was my service guy and he was great. Who ever the lady is that is the main phone operator should be fired. I’ve called many times after buying a new car and she has never been helpful, almost like she’s annoyed that I called. It makes me not want to call or go back. The cashier from Santa Barbara was super great too. But seriously the “customer service” operator is not good at her job More

Service Overall was good and my truck feels like when I first purchased the vehicle. It would be nice to have more visit vs the big price in the end Overall was good and my truck feels like when I first purchased the vehicle. It would be nice to have more visit vs the big price in the end More

Great Experience I am fully satisfied with my service. There was a recalled part and I also asked for a oil change. The staff was friendly and efficient. I am fully satisfied with my service. There was a recalled part and I also asked for a oil change. The staff was friendly and efficient. More

Routine Maintenance I arrived at Gateway Service Center to have my first an oil change on my 2020 Silverado 2500HD, A young lady greeted me in the service drive and asked I arrived at Gateway Service Center to have my first an oil change on my 2020 Silverado 2500HD, A young lady greeted me in the service drive and asked who is my service adviser, She notified John Sheldon, who has been my service advisor for many years. John checked to see if there were any safety advisories. There was one on the shoulder strap retraction system. The service was provided in a timely manner and John Sheldon kept me informed. I was notified that my truck was ready and it was sparkling clean. Thanks for all the great service and friendship. More

Quick polite Service always Robert is always great usually when I go in I have him assist me with my truck. I went in for a recall and it was Christmas Eve. I am happy they wer Robert is always great usually when I go in I have him assist me with my truck. I went in for a recall and it was Christmas Eve. I am happy they were open to fix the issue. More

Life Saver My battery was dead. And if was one hour before closing time. Robert say had say that probably the next day it would get fix. I dont have another car My battery was dead. And if was one hour before closing time. Robert say had say that probably the next day it would get fix. I dont have another car and I had to take my 4 kids to school the next day. So Robert did all he could to have it ready for me before closing. GATEWAY CHEVROLET have awesome customer service... More

Service Took my car in for service in September employee from service department got in an accident in my car car was in body shop at the dealership not ret Took my car in for service in September employee from service department got in an accident in my car car was in body shop at the dealership not returned until December More

Oil change,alignment, tire sensor, recall customer service is always great. Truck was finished in short time. Every issue I have had they always take care of it. Will be back again. I travel o customer service is always great. Truck was finished in short time. Every issue I have had they always take care of it. Will be back again. I travel over 100 miles just to take my truck to gateway Chevrolet because of great customer service. More