Gateway Chevrolet - Service Center

Always good customer service from John, cool guy. John is always in a good mood and let’s you know realistically what your wait time might be, and offers you a ride home. John is always in a good mood and let’s you know realistically what your wait time might be, and offers you a ride home. More

Corvette oil change handled quickly and efficiently This oil change was $17 more than oil change earlier this year on same vehicle (2016 Corvette). That's more than an 18% increase. I'd call that pre This oil change was $17 more than oil change earlier this year on same vehicle (2016 Corvette). That's more than an 18% increase. I'd call that pretty substantial for identical service within the same year. More

Recall Everything went according to plan. No issues, very professional. Have no complaints about facility at this thi ime. Will come back again as long as I Everything went according to plan. No issues, very professional. Have no complaints about facility at this thi ime. Will come back again as long as I own a Chevrolet. More

Five star and thanks for your service! Robert is a FIRST CLASS Service adviser! Robert even noticed that my Screen for miles and speed had magic marker marks that I put on by mistake. Ro Robert is a FIRST CLASS Service adviser! Robert even noticed that my Screen for miles and speed had magic marker marks that I put on by mistake. Robert got the marks off and handled the Oil change and wash within an hour! Thanks Robert! More

Oil change 33,000 check up on my Equinox. Everything went smooth, no hassels. Nice customer waiting room. They were not busy at 8 am that day. 33,000 check up on my Equinox. Everything went smooth, no hassels. Nice customer waiting room. They were not busy at 8 am that day. More

Recall Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. More

Service Quality of work was great received everything that was promised to me . Everyone was very nice and very helpful. Received a phone call when my truck w Quality of work was great received everything that was promised to me . Everyone was very nice and very helpful. Received a phone call when my truck was ready. More

Service Mike Beck is a fantastic service advisor. He was very professional. He took the time to explain what my car needed and why. My car drove like it wa Mike Beck is a fantastic service advisor. He was very professional. He took the time to explain what my car needed and why. My car drove like it was brand new. Great Job! More

Ridiculous wait Time. I’m new to the area and made a appointment to have my car get an oil change and serviced and it took 4 hours. I asked prior to dropping off the adviso I’m new to the area and made a appointment to have my car get an oil change and serviced and it took 4 hours. I asked prior to dropping off the advisor said an hour and a 1/2 and I was like that’s long, but whatever. After 2 hours they didn’t even bring my car in to begin. I said to the representative checking people in what’s the purpose of making an appointment if your they are going to take the people first with no appointment. More

3 hours for an Oil Change !!! What a waste of time I had a PRE-SCHEDULED appointment for an Oil Change at Gateway Chevy Service Center. And it too THREE (3) HOURS for a simple oil change. No other s I had a PRE-SCHEDULED appointment for an Oil Change at Gateway Chevy Service Center. And it too THREE (3) HOURS for a simple oil change. No other service. Just a simple Oil Change and it took THREE (3) HOURS. That is ridiculous !!! I will go o Jiffy Lube next time. More