Gateway Chevrolet - Service Center

Excellent Mike Beck did an exceptional job keeping informed and what services was recommended for my vehicle. He did not pressure you on getting services that w Mike Beck did an exceptional job keeping informed and what services was recommended for my vehicle. He did not pressure you on getting services that was needed. I appreciate that! More

excellent service The salesman, Robert Cassidy, listened to our parameters, and current attitudes about our former cars and suggested a current make and model that best The salesman, Robert Cassidy, listened to our parameters, and current attitudes about our former cars and suggested a current make and model that best fit our needs. The entire staff was helpful as well as personable. In the service department Zak Sheldon our advisor was extremely helpful in taking care of another car which we were getting in good condition to give to our grandson. Both Robert and Zak are assets to GatewayChevrolet which will keep us coming back. More

Great and not so great I went from being extremely happy to now a little discouraged. I brought my 2018 in for service after waiting awhile for the part due to the strike. O I went from being extremely happy to now a little discouraged. I brought my 2018 in for service after waiting awhile for the part due to the strike. Obviously the strike wasn’t the dealerships fault, and I am always so happy with the prompt friendly attention I am given here. My only issue with this whole thing is that not even a week later and it is malfunctioning again. So another trip to the dealership that I need to make arrangements and work my schedule around. I don’t understand why it wasn’t fixed correctly the first time. More

Great customer service Treated very well, great communication. Service department personnel were great, great knowledge base on my specific vehicle. Well definitely come b Treated very well, great communication. Service department personnel were great, great knowledge base on my specific vehicle. Well definitely come back, even though it's on the other side of town More

Professional and knowledgeable about your vehicle very professional and knowledgeable about your vehicle, checked with you and told you the status of the work on your vehicle, very thorough. it is ve very professional and knowledgeable about your vehicle, checked with you and told you the status of the work on your vehicle, very thorough. it is very nice to go to this dealership, everyone treats u with kindness and respect, unlike others we have been to. we will return!! More

Great as usual My truck after the detailing and protection package looks awesome. Thanks for the quality work. Will be back for sure for the next needed service. My truck after the detailing and protection package looks awesome. Thanks for the quality work. Will be back for sure for the next needed service. More

Punctual, professional, courteous - awesome! First ever service experience at Gateway. I am more that impressed with the efficiency, professionalism, and kindness from ALL your staff! It change First ever service experience at Gateway. I am more that impressed with the efficiency, professionalism, and kindness from ALL your staff! It changed my thinking of dealership service for sure! More

Waste of timeline If I wouldn’t have got the vip service deal I would not be going there for service. There is a problem Every single time I go & nobody ever seems to k If I wouldn’t have got the vip service deal I would not be going there for service. There is a problem Every single time I go & nobody ever seems to know what’s going on or where my car is. More

Good Service My first service on my 2019 Traverse was a good experience... the people were kind and courteous.. I just I’ll keep coming back for more services My first service on my 2019 Traverse was a good experience... the people were kind and courteous.. I just I’ll keep coming back for more services More

Oil Change Went in for an oil change. Was greeted promptly when pulling into service bay. All went well. Employees and service were great. Good value. Great job! Went in for an oil change. Was greeted promptly when pulling into service bay. All went well. Employees and service were great. Good value. Great job! More