Gateway Chevrolet - Service Center

Excellent service Everyone at Gateway gives excellent service. Zack always gives us honest recommendations for maintaining our vehicle. When we call for appointments, Everyone at Gateway gives excellent service. Zack always gives us honest recommendations for maintaining our vehicle. When we call for appointments, they work well with us. Very good customer service. More

Air conditioning not working Robert Hernandez is fantastic. He gets back with me very quickly and had my car in early and ad it repaired by the end of the day. Truly appreciated Robert Hernandez is fantastic. He gets back with me very quickly and had my car in early and ad it repaired by the end of the day. Truly appreciated the rides to and from work. A huge help. More

Amaze Balls My family and I were helped by Robert Hernandez, this is the second time he has helped me and might I say he has the best customer service out there. My family and I were helped by Robert Hernandez, this is the second time he has helped me and might I say he has the best customer service out there. He makes you feel important and shows excellent gratitude and helps figure out any issue. For my visit specifically it took about 5 hours total and he provided a rental car for a few hours and he was overall BRILLIANT!!! So thank you so much Robert!!! Kathleen Nusser More

oil change I did not have an appointment. I drove my truck up to service department and in no time I was helped. Liz took my information and got my truck in fo I did not have an appointment. I drove my truck up to service department and in no time I was helped. Liz took my information and got my truck in for service. I proceeded indoors to the lobby/waiting area....the PLACE was packed. BUT to my surprise my truck was done quickly and LIZ was so friendly and WHAT A HAPPY SMILE she had. Thanks for taking care of me & my truck! More

Don't mess with personal vehicles! Radio was turned on and tuned to a station I don't listen to. Terrible wash job! You can get better service elsewhere but this was paid for when vehic Radio was turned on and tuned to a station I don't listen to. Terrible wash job! You can get better service elsewhere but this was paid for when vehicle was purchased. More

SUPER SERVICE My visit was for a recall on Increased Brake Pedal Effort. The work was very important to me and Mr. Mike Beck ensured that I was taken care of promp My visit was for a recall on Increased Brake Pedal Effort. The work was very important to me and Mr. Mike Beck ensured that I was taken care of promptly and that I received courteous, professional and quality service. Not only did he provide excellent service; but the customer service lounge is awesome, too. More

Service was excellent!!!!! John was great! I would recommend Gateway Chevrolet any day! This service center really goes above and beyond! 10 out of 10! was excellent!!!!! John was great! I would recommend Gateway Chevrolet any day! This service center really goes above and beyond! 10 out of 10! More

Oil change I cold made an apt . No problems The only thing I asked was Synthetic oil he said that’s all we use. But it didn’t reflect that on the bill. We ha I cold made an apt . No problems The only thing I asked was Synthetic oil he said that’s all we use. But it didn’t reflect that on the bill. We have the plan and would never do that again More

Excellent Everyone was very friendly and helpful! Waiting area is nice plus free coffee and doughnuts. Was kept up to date on the status of my vehicle Everyone was very friendly and helpful! Waiting area is nice plus free coffee and doughnuts. Was kept up to date on the status of my vehicle More

Service Checklist Your people are getting complacent, I found a few things after the service that were not addressed,tire air pressure was not addressed, they were une Your people are getting complacent, I found a few things after the service that were not addressed,tire air pressure was not addressed, they were uneven by several pounds(3 -5),wiper fluid low ,unwashed even 3hrs after the rain quit and not a cloud in sight.it really is disappointing seeing that I have to drive all the way to Phoenix from yuma too get subpar service even if its complementary .I have 4 more comp services too go .plz do a better job in the future Looking forward too a better experience Sincerely mr. Phil Seward More