Gateway Chevrolet - Service Center

The communication was extremely poor. My vehicle was there 2x in 2 months for the same issue and both time they kept my vehicle over a week. I had to call them for updates and return ca My vehicle was there 2x in 2 months for the same issue and both time they kept my vehicle over a week. I had to call them for updates and return calls took over a day. Most likely will not go back. More

All around fantastic, setting an appointment was easy and a good time fit for me, the wait time was not long at all, the service advisor was friendly and knowledgeable, but you can work on lowering the s and a good time fit for me, the wait time was not long at all, the service advisor was friendly and knowledgeable, but you can work on lowering the service pricing that you can do and everyone would love that. But like I stated in the beginning, all around fantastic. More

My transmission failed within a few hundred miles of being serviced at this dealer. My vehicle is currently at a dealer in Flagstaff (180 miles away) having the transmission replaced. $7,000 repair. In being serviced at this dealer. My vehicle is currently at a dealer in Flagstaff (180 miles away) having the transmission replaced. $7,000 repair. In addition I was mid-quoted the price of the original transmission service and had to wait for 1 hour to speak to the service manager. I am a very disgruntled customer. More

Gateway Chevy is the place to go the prices very fair. They’re very professional and their service is high-quality. Recommend Zack for your service consultant. They’ll get you in and out while you wait an They’re very professional and their service is high-quality. Recommend Zack for your service consultant. They’ll get you in and out while you wait an awesome waiting area Gateway Chevy. More

Very professional, very helpful. They know what there doing and they are straight forward with you about your car They know what there doing and they are straight forward with you about your car More

John was amazing, he kept me informed of the status of my vehicle, great job vehicle, great job More

Service was fine, waiting area pleasant and clean. However was told it would be about an hour for oil change and actually took over three hours. However was told it would be about an hour for oil change and actually took over three hours. More

They were courteous and timely. Service agent thoroughly explained what would happen and service was completed in an hour while I waited. Service agent thoroughly explained what would happen and service was completed in an hour while I waited. More

The team at Gateway has always been great to work with and to communicate what they are doing, I Highly recommend and to communicate what they are doing, I Highly recommend More

I’ve been taking my vehicles there for the last few years and it’s just continuously great service from the drop off to the pick up. Great customer service all around. and it’s just continuously great service from the drop off to the pick up. Great customer service all around. More