Gateway Ford Inc.

from Gateway Ford and my experience has been extremely frustrating. My signed paperwork reflected 2,155 miles, but the vehicle showed well over 5k miles. I remember Ray Guidry, my salesman telling me t frustrating. My signed paperwork reflected 2,155 miles, but the vehicle showed well over 5k miles. I remember Ray Guidry, my salesman telling me that the miles would “reset,” which made no sense to me at that time. Later, Mason Diaz, the business manager, confirmed by email that the vehicle was a demo, but my actual concerns about the mileage discrepancy were never properly addressed when confronted about the difference in my paperwork. I also did not receive all of my paperwork at the time of purchase and had to request additional documents afterward. Customers should not have to chase down their own sales paperwork after buying a vehicle. To make matters worse, this 2025 Ford Bronco Sport now needs a full engine replacement under warranty with very low ownership mileage. My vehicle has been in service over a week, I have been paying for a rental out of pocket every day, and communication about repair timing has been inconsistent. I understand demo vehicles can have mileage, but customers still deserve honesty, accurate disclosures, complete paperwork, and clear communication. This experience has been stressful, disappointing, and far from what I expected when purchasing a newer vehicle. Se’Kenya Fleet, MPA More

The best dealership I have ever experienced. Very competent, very friendly. They treat their customers the way they want to be treated. I am completely satisfied with Gateway Ford. I actually bo Very competent, very friendly. They treat their customers the way they want to be treated. I am completely satisfied with Gateway Ford. I actually bought my new truck from Gateway because I was very impressed with the Service Department. More

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone! Best all around dealership in the country! I would recommend them to everyone! More

I purchased 2 vehicles from them in less than 6 months and both times had the best experience with sales . I will definitely use them for now on and both times had the best experience with sales . I will definitely use them for now on More

Great service with the sales team and finance staff and the team that got the truck ready the team that got the truck ready More

Super easy transaction. Very happy with the service and with my new truck. Would work with them again. Very happy with the service and with my new truck. Would work with them again. More

Been dealing with gateway Ford for 20 years always been very satisfied with purchase of my new vehicle very satisfied with purchase of my new vehicle More

I had a great experience in purchasing my new Aviator. Top notch service, makes the process easy! Top notch service, makes the process easy! More

Nothing to say really. Didn’t seem too eager to want my business and stopped replying to my emails Didn’t seem too eager to want my business and stopped replying to my emails More

Everything about the purchase of the car went great, from Danny the salesman on up. Very nice people that deal with. Danny the salesman on up. Very nice people that deal with. More