Gateway Kia Quakertown

Horrible service department and sales doesn’t care about you unless your buying a car you unless your buying a car More

I went to look at a new car and was called a Chink behind my back by the salespeople. Never again. my back by the salespeople. Never again. More

They sold me a flood damaged car. They had to have known because it was easily seen with the car on a lift. They should be shut down. because it was easily seen with the car on a lift. They should be shut down. More

Used to be a great dealership. Now service department is horrible. They no longer allow scheduling on their website - instead they take your info and promise someone will call - they never do. Called servic horrible. They no longer allow scheduling on their website - instead they take your info and promise someone will call - they never do. Called service department twice and left messages - no one ever called back. Avoid this terrible dealership at all costs. More

2014 Kia..new donut in trunk..car detailed...detailed quick again..than made no since..in need of the donut..trunk empty!!!! check car before leaving the lot!!!! quick again..than made no since..in need of the donut..trunk empty!!!! check car before leaving the lot!!!! More

Horrible experience, I was told three times that the kia from warrington was going to be transferred for me to test drive. When I got there nobody seemed to know about it. So since it was a 40 min drive to from warrington was going to be transferred for me to test drive. When I got there nobody seemed to know about it. So since it was a 40 min drive to get there I test drove another kia similar to the one I wanted to drive. I take it on the highway and it has a check engine light. I could go fast at all. Even after all that I bought a kia anyway from them. A few days later I had a question for julian breus. I ended sending 5 emails which never got answered. Just horrible I won't ever go there again. More

The service advisors go above and beyond to meet the customers needs and provide customer satisfaction through an easy service experience. Awesome sales and service department, they resolved the proble customers needs and provide customer satisfaction through an easy service experience. Awesome sales and service department, they resolved the problem with my vehicle in a timely manner, and thoroughly explained what was wrong with my vehicle. I will definitely return for all my vehicle needs. Thank you, More

Me and my family have bought 3-4 cars from Luiz Diaz a top sales person at the dealership; these last few days and it’s been the best buying experience possible. The Dealership offers greats services and top sales person at the dealership; these last few days and it’s been the best buying experience possible. The Dealership offers greats services and incentives to remain loyal. Lou even has given us 100$ per referral! If you are reading this give him a call or text at 267-423-1777 and see what buying a car should be like!! (Ps tell him Lamar sent you :) ) More

Leaking Sun Roof I purchased a 2016 Kia Serento for Gateway Kia in July 2019. It only had 28,000 miles. It had a sunroof and I was not told it was an after market sunr I purchased a 2016 Kia Serento for Gateway Kia in July 2019. It only had 28,000 miles. It had a sunroof and I was not told it was an after market sunroof. They told me they don't have to disclose that. They didn't even check it for leaks before it was put on the lot. I notice in February 2020 that the sunroof was leaking. I contacted Gateway Kia and all they said is that there is nothing they can do for me, it was was a pre-owned car and it was wear and tear. It is now costing me $700 - $800 to get the leak fixed. DO NOT EVER THINK ABOUT BUYING A CAR FROM GATEWAY KIA. THEY CAN CARELESS ABOUT YOU!! More

True sales professionals My wife and I went in to purchase a Kia Optima. As the conversation went on Stan our sales professional found that a Kia Forte was more our fit. It is My wife and I went in to purchase a Kia Optima. As the conversation went on Stan our sales professional found that a Kia Forte was more our fit. It is good to know there are sales people who actually find what fits your need instead of just trying to sell you something. Thank you very much to the whole team at gateway. More