Gateway Kia Warrington

August 2011, I inquired via email about a car listed in their online inventory and was told that it was available. I phone called to confirm they had it at their Warrington dealership and made an appointme their online inventory and was told that it was available. I phone called to confirm they had it at their Warrington dealership and made an appointment with John McDonald to test drive. I drove 40 minutes the next day and was told when I arrived that John was out sick. They then told me they couldn't find the car and then said it was at their Quakertown dealership and that I should drive over there to see it. At that point I left. I did eventually find the car I wanted at Sussman Kia and bought it with no problems, excuses, deception or rude treatment. More

I drove off the lot with my new Kia without Inspection stickers. When I finally noted this almost two months later, I called the dealership. I spoke to a manager, Chuck. He in essence blamed me for that m stickers. When I finally noted this almost two months later, I called the dealership. I spoke to a manager, Chuck. He in essence blamed me for that mistake and would not accommodate my needs. After he explained he could not accommodate my needs, he promptly hung up on me. I have NEVER seen customer service like this in my life before. A manager hanging up on me? Definitely will NOT be referring friends & family to the dealership, as well as not doing any future business with them. I am completely disgusted. More