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Gateway Toyota

Toms River, NJ

4.8
316 Reviews

395 Route 37 E

Toms River, NJ

08753

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316 Reviews of Gateway Toyota

June 13, 2025

Took the car on time/ completed the Recall/ I was given reports on the cars condition/ all in a reasonable length of time. The gentleman I spoke with whose name was John was very nice not pushy but informa More

by Kueenee2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John my point to the service department
June 11, 2025

Excellent response to a problem encountered on a trip from Florida. They checked it out immediately. More

by widespace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
June 10, 2025

Rob Long was exceptional at keeping me updated finding the real problems and getting it fixed timely professionally with a ton of patience and explaining everything clearly doesn't slap you with bogus thi More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Long
June 02, 2025

Rob Long provided exceptional service. He was pleasant and polite. He thoroughly explained the necessary steps needed to keep the vehicle maintained. I appreciated his knowledge and willin More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Long
Jun 05, 2025 -

Gateway Toyota responded

Thank you for your feedback. We're really pleased to hear about the great service our team provided at Gateway Toyota. We look forward to serving you again.

May 30, 2025

Service was good and efficient. Service rep was friendly and helpful and courteous and knowledgeable More

by dangeiss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
May 28, 2025

I’ve been going to Gateway Toyota for many years. They always inspect my vehicle whenever I bring it in to be serviced and let me know if there is anything I need to be concerned about. They do excel More

by RG999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 05, 2025 -

Gateway Toyota responded

We appreciate your trust and long-term relationship with Gateway Toyota. Thank you for the kind words about our service.

May 27, 2025

Well, this is my fourth Toyota and I’ve been going to this dealership for almost 20 years. I’ve always had a pleasant experience. They’ve always kept to their schedule. They’ve always done only what we s More

by andrewwoo6.aw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if my Service guy that took care of me when I pulled into your bay but he’s handled me a few times. I just can’t remember his last name. I was just there Thursday , Jim Dennis, Jim O'Brien
Jun 05, 2025 -

Gateway Toyota responded

We appreciate your longstanding trust in Gateway Toyota. We're glad to consistently provide you with a positive experience. Thank you for the recommendation and your continued loyalty.

May 26, 2025

They were polite prompt and to the point the work was top notch very happy with service More

by Billbrownbaseball
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 05, 2025 -

Gateway Toyota responded

Thank you for sharing your experience with Gateway Toyota. We're glad our team met your expectations with their prompt and high-quality service.

May 23, 2025

Great service,in and out quickly, video of work performed,not pushy with add on services More

by Charlesskurzynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 02, 2025 -

Gateway Toyota responded

We appreciate your feedback. Thank you for choosing Gateway Toyota.

May 21, 2025

The service department is like most Toyota dealership, efficient, and by the book. I always like the multi point inspection. So so you can fix problems before they happen. More

by Stutzsenior
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 22, 2025 -

Gateway Toyota responded

Glad to hear you appreciate our multi-point inspection. We aim for efficiency at Gateway Toyota and look forward to serving you again.

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