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Gateway Toyota

Toms River, NJ

4.8
320 Reviews

395 Route 37 E

Toms River, NJ

08753

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320 Reviews of Gateway Toyota

April 29, 2026

Service advisor, John Moro is awesome! Took care of any concerns I had and got my truck back to me in timely. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moro
Apr 30, 2026 -

Gateway Toyota responded

Thank you for recognizing our team's work with your truck. We appreciate your feedback and are glad your concerns were addressed promptly at Gateway Toyota.

April 28, 2026

As usual, Gateway’s service department to the rescue! Monday afternoon at around 4pm, my check engine light came on and flashing. I drove directly to Gateway, and without an appointment, they fixed the More

by Kim H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ricciuti
Apr 30, 2026 -

Gateway Toyota responded

Thank you for sharing your experience with our service department. We're glad we could assist you promptly. Gateway Toyota appreciates your feedback.

April 24, 2026

EVERYONE AT GATEWAY TOYOTA EXCELLENT! VERY PROFESSIONAL, COURTEOUS AND WELL SPOKEN, WHICH I GREATLY APPRECIATE.. THANK YOU 🙂 More

by CHRISTINE COZZOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KATHLEEN, JOHN, AMANDA LESLIE
Apr 30, 2026 -

Gateway Toyota responded

Thank you for recognizing our team's professionalism and courtesy. We appreciate your feedback. Gateway Toyota values your support.

April 20, 2026

Greeted with a warm welcome again, given some instructions when stepping out of the vehicle. Vehicle was looked over by the Service Rep John, referred to the Mechanic for analysis, Services prefo More

by JJFisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2026 -

Gateway Toyota responded

Thank you for recognizing our service team at Gateway Toyota. We appreciate your detailed feedback and your business.

April 16, 2026

The staff at this dealership are all very friendly. Although I am not satisfied with the service. Twice I’ve had to come back to the dealership because of something the service people neglected to do w More

by lorriekelly99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe R
Apr 23, 2026 -

Gateway Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Gateway Toyota, and I am pleased to know that you found our Service Team to be friendly. However, I would like the opportunity to discuss the level of customer care received. Can you please send your contact information to me? I look forward to hearing from you. Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com

April 15, 2026

Lou was so professional and made the buying process stress free. I would definitely recommend Lou and Gateway Toyota for anyone wanting to buy a car and have a professional experience. More

by Pcarrano1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Molino
Apr 23, 2026 -

Gateway Toyota responded

Thank you for recommending Gateway Toyota. We appreciate your feedback on the buying process.

April 13, 2026

Gateway, Toyota is a very thorough and professional dealer. I like the videos of the multi point inspection. It keeps me informed of my tires and brakes. I also love the fact that I can get a ride home More

by Rhonda.ferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica service also John
Apr 23, 2026 -

Gateway Toyota responded

Thank you for highlighting our inspection videos and shuttle service. We appreciate your feedback. Gateway Toyota is glad to make the process convenient for you.

April 09, 2026

I have been coming to the dealership for many many years and bought several cars and always have them serviced here. Everyone in the service department is great, but John Moro always goes above and beyond, More

by exit82sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moro
Apr 23, 2026 -

Gateway Toyota responded

Thank you for your loyalty and for sharing your experience. We appreciate your kind words about our service team at Gateway Toyota.

March 28, 2026

Quick, efficient, courteous agent, clean and your car gets washed! Only did the absolute and did not pressure me to add services. More

by Redheadconservative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2026 -

Gateway Toyota responded

Thank you for sharing your experience. Gateway Toyota values quick and courteous service. We appreciate your feedback.

March 24, 2026

Dealer still not able to find answer to vehicle electric problem that shuts off heater More

by TomO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Apr 23, 2026 -

Gateway Toyota responded

Hello, We appreciate your feedback. We would like to discuss your updated review. Please contact me at your earliest convenience. Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com