Gay Family Kia

No means No on extended warranty/service agreement. We found a 2014 KIA Soul on Internet that we were interested in @ Gay GMC. I calculated the price & payment to close the deal upon arrival. We were We found a 2014 KIA Soul on Internet that we were interested in @ Gay GMC. I calculated the price & payment to close the deal upon arrival. We were treated well by sales personnel, test drove car & started the purchase process. The only hiccup in the process was they GM insisted on adding their warranty service into the pricing, throwing the numbers off by $1000, even though I indicated I wasn't interested in the warranty. Upon signing, the warranty was included in the ft onslaught numbers raising the price, the monthly payment & the interest loan. When I told them I would not purchase car with the increases, the warranty service was dropped, the price was readjusted, the interest rate dropped by 1.2%, we agreed, signed and departed with the vehicle, washed with a full tank of gas. Overall a great experience, a 2 hour in & out purchase. Note: 4 out of 5 stars - When a customer refuses a extended warranty/service agreement, honor the request, saves everyone time. More

Great experience Had a great experience with Gay Family Auto. The process was fast and I got the car I wanted at a great price. Will definitely recommend to friends an Had a great experience with Gay Family Auto. The process was fast and I got the car I wanted at a great price. Will definitely recommend to friends and family. More

Very Satisfied Service was excellent. Customer service was "spot om" and I would definitely recommend buying from this location. Cost of vehicles are definitely reas Service was excellent. Customer service was "spot om" and I would definitely recommend buying from this location. Cost of vehicles are definitely reasonable as are the financing rates. The warranties are worth the expense. More

Satisfied Again! Second vehicle purchase from Gay Family Kia, Jack McLaren and the others made it stress free. They were able to answer all the questions and there w Second vehicle purchase from Gay Family Kia, Jack McLaren and the others made it stress free. They were able to answer all the questions and there was no pressure. Will be back again when it's time for the next new one. More

Very Satisfied! The process was quick and easy. Very happy with the service provided and our new vehicles! Glad we made the decision to choose this dealership. Thank The process was quick and easy. Very happy with the service provided and our new vehicles! Glad we made the decision to choose this dealership. Thank you Gay Family Kia! More

In love with my Kia Got exactly the car I wanted for an excellent price!! Love it!! We came in asking to drive 3 different cars, and all of them were brought up immediate Got exactly the car I wanted for an excellent price!! Love it!! We came in asking to drive 3 different cars, and all of them were brought up immediately. The final one they let me drive the one I found off the website by the stock number, and of course it ended up being my favorite! More

Very good Made experience pleasant. Explained all the necessary information to the best of his ability. Encouraged to ask questions, and was able to answer them Made experience pleasant. Explained all the necessary information to the best of his ability. Encouraged to ask questions, and was able to answer them. Overall the experience was good. More

Great Dealership Gay Family Kia is the best. Made a used vehicle purchase. Dave, the salesman was very friendly and gave us a great deal. No stress or high pressure sa Gay Family Kia is the best. Made a used vehicle purchase. Dave, the salesman was very friendly and gave us a great deal. No stress or high pressure sales. They try to make the customer happy. More

So impressed with the service at Gay Family Kia!! I recently became a proud owner of a 2015 new Kia Soul +. Not only are Souls the perfect little (roomy) cars! But they also drive so smoothly and are I recently became a proud owner of a 2015 new Kia Soul +. Not only are Souls the perfect little (roomy) cars! But they also drive so smoothly and are so safe. Especially for someone like me who is a first time car owner and soon to be going off to school! The service at Gay Family Kia was incredible. Christian helped me find the perfect car for me! She was so friendly throughout the long process of helping me find the car for me and throughout the process of making it mine! She made my first time buying a car a great experience!!! I rate her service a 5 only because that's the highest number it allows you to put, but her help was far beyond! More

Absolutely great experience Great experience when I bought my Optima. Definitely coming back for service and my next purchase. Jack was very polite and understanding of all my ne Great experience when I bought my Optima. Definitely coming back for service and my next purchase. Jack was very polite and understanding of all my needs. More