Gay Family Kia

I had a fantastic experience purchasing from this dealer. The representative was **incredibly friendly, down-to-earth, and made the entire process smooth and hassle-free**. Negotiating was easy, and it was c The representative was **incredibly friendly, down-to-earth, and made the entire process smooth and hassle-free**. Negotiating was easy, and it was clear they genuinely cared about finding the best deal for me. I highly recommend them to anyone looking for a great buying experience! More

Roy Malone went out of his way to get my car serviced quickly. Tanner was awesome quickly. Tanner was awesome More

Roy Malone went out of his way to endure my car got quickly repaired.. Tanner was awesome helping with entertainment center in car. quickly repaired.. Tanner was awesome helping with entertainment center in car. More

Very pleasant experience and every person I talked to was very knowledgeable. Very clean building including rest rooms and was very organized. very knowledgeable. Very clean building including rest rooms and was very organized. More

Austin was great and made the experience easy. We came for one new vehicle and ended up getting 2. We would definitely use him again. We came for one new vehicle and ended up getting 2. We would definitely use him again. More

The oil change was great, but I just needed a minor repair: window motor replacement. Took vacation from work, dropped the car on Thursday morning, and I was ready to wait until Sunday - but they info repair: window motor replacement. Took vacation from work, dropped the car on Thursday morning, and I was ready to wait until Sunday - but they informed me of a 5-7 lead time on parts. Therefore I have to make additional drive from Dallas to Dickinson TX. In the day of next day delivery options being widely available, it would be nice to have been offered that option - especially since the part was only coming from Dallas to Houston area. Perhaps the root cause of this problem is that when loaner cars are not offered by the dealer, there is therefore very little incentive to accomplish things quickly. I would have been willing to pay $30 for next day parts delivery, but it was not given to me as an option. The experience will influence my decision to go with Kia when I trade in next year. What if parts need to be shipped from Korea and there is no loaner car? Warranties are great, but speed of service and parts availability is very important consideration when there is no loaner car offered. More

Patrick Cline was very knowledgeable and helpful in the process of purchasing our vehicle. Friendly service was very comforting. Will recommend to friends and family, and will definitely return for future process of purchasing our vehicle. Friendly service was very comforting. Will recommend to friends and family, and will definitely return for future business. More

Great dealership honest pricing, quick to get you done. Bought several cars and happy with their customer service Bought several cars and happy with their customer service More

They did everything they could to get us where we wanted. Mike helped us throughout the whole process and did whatever he could to help us get everything how we wanted. Would recommend this dealership. Mike helped us throughout the whole process and did whatever he could to help us get everything how we wanted. Would recommend this dealership. More

Very excellent customer service they made it super easy to get into the right car that I wanted to get into the right car that I wanted More