Gay Family Kia - Service Center

Oil changed and my car was washed in less than 1 hour. I will continue to return. For tgr price u can't beat it I will continue to return. For tgr price u can't beat it More

Best sales and service department in the Houston area. Service was done fast and my truck was even cleaned when they got done. Perfect every time. Service was done fast and my truck was even cleaned when they got done. Perfect every time. More

This service center is always fantastic ! They go above and beyond what is expected whenver I go in! They go above and beyond what is expected whenver I go in! More

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Service was completed in a timely manner. Customer/staff interactions were pleasant and clear information was given about the status of my repair Customer/staff interactions were pleasant and clear information was given about the status of my repair More

I had a good experience I was welcomed xxx soon as walk in & was helped. in & was helped. More

Great Service! Went about and beyond. They washed the exterior of my vehicle and it was raining that day. thank you!! Went about and beyond. They washed the exterior of my vehicle and it was raining that day. thank you!! More

What I didn't understand is I made the appointment a few weeks in advance specifically to replace my multifunction switch. They knew at the time I made my appointment the year, make and model of my car. Aft weeks in advance specifically to replace my multifunction switch. They knew at the time I made my appointment the year, make and model of my car. After I arrived at my appointment, they looked at my car and said I had to schedule another appointment to get it replaced!!! It was a recall. The appointment was made far enough in advance they could have, should have had the part I needed and should have been ready for my appointment. Then, a week before the NEXT appointment I got a message from the dealership saying I'd missed my appointment!! I called John and he assured me my appointment was still scheduled for the following week. I said ok. Then, when I arrived for my 2nd appointment, I wasn't on the list! John took care of me and alls well that ends well but I shouldn't have to go through all this! 2 trips to the dealership to change out a multifunction switch that was recalled and should have been in stock since they knew it was a recall!! More

Fast drop off, communicative, addressed the issues quickly and fixed them in a timely manner. quickly and fixed them in a timely manner. More

Roy is great! Very helpful! always takes care of my car and communicates with me on everything Very helpful! always takes care of my car and communicates with me on everything More