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Gebhardt BMW

Boulder, CO

Overview
Employees
Reviews
Vehicles
4.8
724 Reviews
Welcome To Gebhardt BMW In Boulder, CO Ready to drive home in a luxurious BMW? Then you’ve come to the right place. At our car dealership near Denver, CO you’ll discover the latest BMW models to help you explore Colorado to its fullest. Whether you’re looking for a spacious SUV or the supercar specs of the BMW 7 series, we have something that’ll fit your driving needs. BMW Finance Center Explore all our BMW Lease and Finance Offers at our finance center, you’ll find the best BMW car leases in Boulder. We’ll help you explore the newest BMW vehicles without paying full price for your ride. For more information, speak to our finance experts. Have a certain BMW in our inventory that you want to drive home now? Check out our finance center to see which auto loan options can work for you. We even have a monthly Payment Calculator so that nothing’s ever left in the dark or unclear—you’ll always see when it’s a price that works for you. For the best financing options, get started from home today. Click our finance section, then click to get Pre-Qualified for a loan or car lease. After that, visit our car dealership in Boulder to get behind the wheel of your dream BMW.
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4740 Valmont Rd

Boulder, CO

80301

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Showing 724 reviews

May 24, 2025

I would NEVER recommend this dealership. It is disheartening after I have purchased/leased 6 BMW’s from Gebhardt AND recommending to them to at least ten of my friends/clients that the turn More

by siefert.mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin Johnson
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May 24, 2025 -

Gebhardt BMW responded

Thank you Mary, for taking the time to write the review. We apologize that the vehicle you chose to purchase doesn't align with your expectations of range. We have tested the vehicle exhaustively and it is operating normally within the range set forth by the manufacturer specifications. Here is an article to assist you in maximizing your Electric range - https://www.greentecauto.com/conquer-range-anxiety-7-proven-ways-to-maximize-your-hybrid-and-ev-battery-performance/ Here is another article explaining a similar sentiment about the 2018 BMW X5 40e and the range experienced, that coincides with your sentiment on the range. https://www.thedrive.com/new-cars/23644/2018-bmw-x5-xdrive40e-new-dad-review-good-for-kids-but-not-because-of-the-plug-in-hybrid-parts We wish you the best and apologize that the vehicle is not meeting your expectations.

May 24, 2025 -

siefert.mary responded

Dustin I’m truly sorry that as the new GM you have decided to take the route as just talking it up as me not being satisfied with my vehicle everyone that I talk to and believe me, I do know a lot of people, and you have chosen the route of not doing the right thing I’m not sure if you know, but I have purchased many vehicles with Gebhardt. I know the blonde in the service department. She knows my dog I used to consider you guys family. You don’t think that I am going to tell everybody I know about you and Gebhardt I’m also taking a look into my legal rights. I’m also going to work with corporate and they are. They said they will help me so I think by you not doing the right thing you’re gonna end up hating your job. I am in Customer Service. I have a very good reputation in Boulder and when I am treated poorly and rudely, it’s not something that I am willing to forget I’m sorry that you did not do the right thing. Good luck with your new position as GM

May 24, 2025 -

Gebhardt BMW responded

Thank you Mary, I am more than confident that we, Gebhardt BMW, have tried our very-best for you. We wish you the absolute best!

May 24, 2025 -

siefert.mary responded

Thank you for your response so what you are saying that over a short period of time there is such a decline in the functioning of the battery. It’s like buying a 5 year old cellphone and where the battery will die. So how can Gebhardt ethically sell a 2018 X5 knowing what you just shared on good conscience? Thats all…. You sold a vehicle knowing they the battery isn’t going to work currently and in the short term. As one of my confidants shared with me… Dustin could have easily escalated this and chose to dig his heels in. Let’s see how this will play out.

May 24, 2025 -

Gebhardt BMW responded

Thank you Mary, this is the last time we will be responding, as well. In your own words, Gebhardt BMW's sales associate did not set the expectations that you have for the range on the vehicle, rather you assumed it. Furthermore, Gebhardt BMW has exhausted much time checking and ensuring that your vehicle DOES NOT HAVE ANY ISSUE, free of charge to you. Awhile, Gebhardt BMW provided you with a Brand New BMW loaner while we were checking your vehicle. You would not accept that there is no problem with your vehicle, and even refused to return the loaner vehicle, telling the sales associate that this is the only power you have left, so you will not let it be returned until Gebhardt fixes the problem. We have explained many times in many different ways that there is nothing wrong with the vehicle. Please accept that there is nothing wrong with the vehicle, rather your assumption/expectation is that the vehicle should drive further on electric range than it actually does. We have tried to explain that there are many factors when approximating range of electric vehicles, including how fast you accelerate (thus how quickly your input depletes the charge,) as well as environmental factors like the temperature. In colder temperatures the battery will not last as long (The particles in the lithium-ion battery cause the reaction to move slower when they are exposed to colder temperatures, thus hold lesser charge,) and we have explained that we cannot swap the current battery in the 2018 for the newest battery in the 2026 BMW X5 PHEV as that is not a viable option. I fully understand your frustration. You are upset with Gebhardt because we will not take the vehicle back. Our sales team allowed you to take the vehicle home and drive it in your normal daily routine, prior to your decision to purchase the vehicle. You did so, and continued to purchase the vehicle. We sold a 7 year-old vehicle to you, with 61k miles on it. Inevitably a 7-year old PHEV vehicle with 61k miles will not perform the same as that vehicle did as a new vehicle due to degradation and normal wear. As well, Gebhardt BMW paid $3,258.72 towards the damages on the BMW lease that you turned in while purchasing the X5 40e. I know you say that this didn't impact Gebhardt BMW, however I assure you we paid $3,258.72 towards the damages and overages that you incurred during your lease. For these reasons, and many others, we choose to not to participate in this back and forth. We wish you the very-best Mary!

May 24, 2025 -

siefert.mary responded

Thank you for your response. I showed it to my colleagues and what we all noticed is that what you are saying that Gebhardt actually knows that the battery of an X5 will only get minimal mileage. So how can your sales team ethically, honestly sell this car without making the customer aware that the car you are getting the battery will die after few miles? It’s like selling a 5 year cell phone knowing that it won’t work.

May 24, 2025 -

siefert.mary responded

Thank you Dustin.

May 24, 2025 -

siefert.mary responded

Thank you for giving me what I needed in your responses. Also I am fully aware that this car was pre owned to a Gebhardt team member so Gebhardt clearly knew that this car didn’t have sufficient battery life

May 23, 2025

Jon sold me a used BMW X1 . The experience from start to finish was flawless and stressless .He was knowledgeable , professional and very friendly..I will be back More

by alastair0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Ballweg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Eric Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Gebhardt BMW responded

This is great to hear, Alastair! We're so happy that Jon could get you behind the wheel of your new-to-you BMW X1. What's your favorite feature so far? We hope you enjoy and look forward to your future visits.

May 16, 2025

Ryan and Marvin were super easy to deal with. Easiest car buying experience i have ever had. I will be a return customer any time my family needs a new car and I will definitely recommend to al More

by pete_stephenson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ballweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Eric Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saquil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Gebhardt BMW responded

Congratulations on your new-to-you Toyota, Pete! We're thrilled that you had such an easy experience in buying your car and that Ryan and Marvin could be right there with you, leading the way. If you need anything else, we're here for you. Thanks so much, and have a fantastic weekend!

May 15, 2025

Jason and his entire team at Gebhardt were wonderful to work with! We felt we had his full attention and listened to our needs without pushing a particular product. We also met two of the owners who were d More

by christinepauls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Gebhardt BMW responded

We wish you good luck with your new BMW, Christine! It was quite the celebration with Jason, our owners, and the whole staff right there with you. If you do decide you'd like to personalize your car or have any questions, please feel free to reach out to us at any time. Thanks so much, and enjoy your weekend in your new ride!

May 15, 2025

John's sales approach was responsive, knowledgeable, and low pressure. Gebhardt's approach was also no nonsense (it was low pressure and clear) even if a bit slow to complete the transaction given the pre More

by CK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tynan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Gebhardt BMW responded

Congratulations on your new Beemer! We're pleased that John could usher you through all the steps. Your patience during the process is appreciated, and we will see what we can do to accelerate the process in the future. Thanks so much! When you're ready for your first service appointment, you can conveniently schedule it online.

May 15, 2025

Great experience overall. The follow up on a simple question asking for tire warranty has been frustrating and still don’t have the documents. Otherwise, it was good. More

by jaymhardy3800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Gebhardt BMW responded

We wish you nothing but safe and happy travels in your pre-owned Porsche, Jay! We appreciate the heads-up on the tire warranty paperwork. Please get in touch with our General Manager, Dustin Johnson, at djohnson@gebauto.com to get the ball rolling. Thank you!

May 07, 2025

It was a pleasure to deal with John and the rest of the Gebhardt team. More

by warobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tynan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Gebhardt BMW responded

The pleasure was all ours! Thank you so much for trusting Gebhardt BMW. We always love having the opportunity to serve your needs and deliver a 5-star experience.

May 07, 2025

Great experience at the dealership with John and Jose. Really appreciated the time they took to teach us the cars and demonstrate all of the different products while still giving us space needed to make More

by ryanjFlanegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tynan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guillen
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May 07, 2025 -

Gebhardt BMW responded

Hey, Ryan. This feedback truly means a lot! We've worked hard to assemble a world-class team, and it's great that John and Jose went the extra mile to help you. Thank you! If you have any other questions about your ride, reach out to us anytime.

May 04, 2025

Gebhardt helped my find exactly the car I was looking for at a price I was happy with. The entire team is a pleasure to work with! More

by malwhere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wyttree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guillen
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May 05, 2025 -

Gebhardt BMW responded

Congratulations on your new BMW! Your dream of owning a luxury car should be a breeze, and our salespeople will make that happen. We appreciate you giving them all a glowing review. We also have a service department with the same level of quality service you've come to expect in our sales department. Thanks so much!

May 03, 2025

Great experience everyone was super helpful and definitely enjoyed our purchase and Marvin did awesome More

by REYEED
Recommend Dealer
Yes
Employees Worked With
Ryan Ballweg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saquil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Gebhardt BMW responded

Congratulations on your new-to-you Beemer! We're pleased that Marvin could make sure that everything was ready for you to hit the road. If you have any questions about your car, feel free to reach out to him. Thanks so much!

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