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Gebhardt BMW - Service Center

Boulder, CO

4.6
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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October 08, 2023

Slow service slow work slow return calls, slow in every area from oil change to getting the job done. More

by MARKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cordone
Report | Print
October 08, 2023

This was my first experience with Gebhardt. I was misinformed about the amount of time the recall repair would take. More

by KGONIO914
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhett Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2023

Jhett and his team went above an beyond to give me the best service and value in a timely manner. More

by TRUCKFONDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz, Joshua Brayman
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Oct 09, 2023 -

Gebhardt BMW responded

We are glad to hear that Jhett went above and beyond for you! Thank you for choosing Gebhardt BMW.

October 08, 2023

Love the technician video of my car maintenance. Thank you, Patrick. Diagnostics are way too expensive. More

by PAMMIEJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

We're glad you enjoyed the technician video. It's a great way to keep our customers informed about their car maintenance. We understand your concerns regarding diagnostics costs and appreciate this feedback. Thanks for choosing Gebhardt BMW!

October 08, 2023

The service department was very professional and help us through a very difficult situation. Would recommend for service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

Bob, we're glad to know our service department at Gebhardt BMW was able to assist you through a difficult situation. Thanks for recommending us!

October 08, 2023

I am always pleased with my experience of servicing my vehicle at Gebhardt BMW. Joshua Brayman and the employees on the Service side are amazing and will always take care of you! I will always bring my ca More

by JAMES SINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Mustafa, Jose, Chris, Saul, , Albert Cruz, Michael Cordone, Joshua Brayman
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Oct 09, 2023 -

Gebhardt BMW responded

We're so glad to know that you've had consistently positive experiences with our service team here at Gebhardt BMW. Joshua and the rest of our crew will be delighted to read your kind words! We look forward to taking care of all your future servicing needs.

October 08, 2023

My experience at Gebhardt has always been excellent. On my most recent visit, Michael and even Mr Shaw assisted with a scheduling snafu. Thank you. Cindy Rayback More

by CINDYSMITHRAYBACK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cordone
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

We're so glad to know that your experience at Gebhardt BMW has been consistently excellent. It's great to see Michael and Shaw were able to assist with the scheduling issue. Thanks for sharing this positive feedback!

October 08, 2023

The staff was professional and delivered the car in a timely manner . Thank you. I would recommend GEBhardt More

by STEPHEN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nela Miocevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz, Michael Cordone, Joshua Brayman
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

Stephen, we appreciate your recommendation and are glad to know our team at Gebhardt BMW met your expectations. Thanks for sharing this positive review!

October 07, 2023

Service Advisor Joshua Brayman is the best advisor I have ever seen in any BMW dealership. More

by PSABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brayman
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

It makes our day to see this glowing praise for Joshua at Gebhardt BMW! Thank you so much!

October 07, 2023

Very customer oriented and work very efficiently to get our car done in the shortest amount of time possible. Thank you More

by 4HINMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhett Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Gebhardt BMW responded

We're glad to know you appreciated our efficient service at Gebhardt BMW. Our team always aims for customer satisfaction in the shortest time possible. Thanks for your review!

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