
Genesis North Orlando
Winter Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Genesis North has great customer service! They always address you when you walk in the door. That alone is enough to recommend them because it is very rare to find professional and friendly s They always address you when you walk in the door. That alone is enough to recommend them because it is very rare to find professional and friendly service nowadays. We visited them for service and Davion was the agent that helped us. He was very professional and kept us updated throughout the day. We requested an additional service at the last minute and the service department were able to accommodate us. Thank you for the great experience service department! More
Great dealership. Very attentive to your needs with great communication. Our service advisor Davion, is always eager to help even when busy. We like this dealership s Very attentive to your needs with great communication. Our service advisor Davion, is always eager to help even when busy. We like this dealership so much. We drive 1 hour and pass two other dealerships just for service. Keep up the good work. More
I found the experience to be easy, with friendly people, a convenient location, and a good understanding of the vehicles. They made the purchase pleasant and bent over backwards to make sure everything went a convenient location, and a good understanding of the vehicles. They made the purchase pleasant and bent over backwards to make sure everything went well. More
Don’t buy from this dealership. Customer service, follow-up and returning phone calls is non-existent. We had an issue they couldn’t figure out but instead of helping us resolve it, Customer service, follow-up and returning phone calls is non-existent. We had an issue they couldn’t figure out but instead of helping us resolve it, they ‘ghosted’ us. Sales manager (Chris Shimp) and supposed salesman) Allen Hernandez) simply didn’t return calls, emails, etc. They’re happy to take your $ and wave goodbye as you drive away - but don’t expect anything after that. Sad situation. More
Sales and Service at this dealership are outstanding. It was a seamless vehicle purchase in a minimal amount of time. The entire sales team, finance, and management went above and beyond to ensure we we It was a seamless vehicle purchase in a minimal amount of time. The entire sales team, finance, and management went above and beyond to ensure we were happy. It's our 4th Genesis, and I assure you we will be back. The products, sales, and service are 5 stars. More
Service at this dealership was excellent! They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have check They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have checked. A part is required that I am waiting for, which I'll be sure to use the valet service again for that issue. I would DEFINITELY recommend this dealership for sales and service. More
Rossi Marquez was an excellent sales associate on the deal. She maintained communication with me after my intial test drive and return from a trip out of town to confirm if I was still interested in the deal. She maintained communication with me after my intial test drive and return from a trip out of town to confirm if I was still interested in the vehicle. Even made sure I knew if another buyer was interested. And the financial person was excellent in explaining the documents and the additional coverage offers. More