Genesis North Orlando

The new GV70 is great however without the time that Anabell Cruz our sales representative and Chris Shimp her manager gave us in making sure that we understood everything would have been just another c Anabell Cruz our sales representative and Chris Shimp her manager gave us in making sure that we understood everything would have been just another car buying experience. Not pressure sales. My wife and I said to each other the next morning that it was actually a good time yesterday. Remembering back to the mid 70’s when I purchased my first car at Roger Hollar Chevrolet on Fairbanks Avenue in Winter Park I put a smile on my face thinking about the experience that I received then. The car is comfortable and fun to drive. More

Excellent customer service. Attentive and caring. Did the best to make my experience great. Highly recommend. Attentive and caring. Did the best to make my experience great. Highly recommend. More

Dissapointed of being waiting for a part during 6 weeks because was out of stock. Purchased a new car to do Not deal with car issues and since the first weeks starting problems. I was instructed by sales because was out of stock. Purchased a new car to do Not deal with car issues and since the first weeks starting problems. I was instructed by sales person that every time car needs to go to the shop will have a loaner. During two of my visits not loaner available after was requested in advance. More

The services is excellent we bought 2 car G80 and GV80 we have definitely been very satisfied with everything. We recommend it 100% have definitely been very satisfied with everything. We recommend it 100% More

Took my car in for an appointment I had due to a recall. Decided to go ahead have my tires rotated while I was there. They said I needed oil change so said go ahead. When I went to pay they said they didn' Decided to go ahead have my tires rotated while I was there. They said I needed oil change so said go ahead. When I went to pay they said they didn't have the recall part so long wait and now will have to return when part comes in...they could have let me know before I came all that way. :( More

They consistently provide 6 star service and go above and beyond To make sure customers are happy beyond To make sure customers are happy More

Very attentive to detail nice place to shop the give you all the information you need about the vehicle all the information you need about the vehicle More

The Oil change took over 2 1/2 hrs to do even though I had an appointment. This is the 2nd time that it has happened to me. Really should be done a lot quicker if you have an appointment. had an appointment. This is the 2nd time that it has happened to me. Really should be done a lot quicker if you have an appointment. More

Tyler Wilkerson was my service rep and he gave me the best service I've ever been given at a dealership. While I am still waiting for them to find out what wrong with my Genesis, Tyler has treated me wit best service I've ever been given at a dealership. While I am still waiting for them to find out what wrong with my Genesis, Tyler has treated me with a positive attitude and has done his best to assure me they will get my car fixed as soon as possible. More

Excellent explanations of all stages of the vehicle use, service, etc. Patient and complete instructions on the technology. "Showroom" was really the noisy and cramped sales room. service, etc. Patient and complete instructions on the technology. "Showroom" was really the noisy and cramped sales room. More