Genesis North Orlando - Service Center

From start to finish. The service was great and my service advisor, Tyler was very helpful. He answered all of my questions and also taught me something important about th The service was great and my service advisor, Tyler was very helpful. He answered all of my questions and also taught me something important about the vehicle that I didn't know. Thanks Tyler! More

Great dealership. ....a wash and interior vacuum would be a nice addition on a top of the line vehicle. ....a wash and interior vacuum would be a nice addition on a top of the line vehicle. More

The concierge service provided by Genesis North Orlando is excellent. Yandel was on top of things with timely communication and follow up as to the service process for my GV80. It is nice that my vehicle is excellent. Yandel was on top of things with timely communication and follow up as to the service process for my GV80. It is nice that my vehicle is picked up for service and dropped off the next day! More

Excellent customer service. Attentive and caring. Did the best to make my experience great. Highly recommend. Attentive and caring. Did the best to make my experience great. Highly recommend. More

Dissapointed of being waiting for a part during 6 weeks because was out of stock. Purchased a new car to do Not deal with car issues and since the first weeks starting problems. I was instructed by sales because was out of stock. Purchased a new car to do Not deal with car issues and since the first weeks starting problems. I was instructed by sales person that every time car needs to go to the shop will have a loaner. During two of my visits not loaner available after was requested in advance. More

Took my car in for an appointment I had due to a recall. Decided to go ahead have my tires rotated while I was there. They said I needed oil change so said go ahead. When I went to pay they said they didn' Decided to go ahead have my tires rotated while I was there. They said I needed oil change so said go ahead. When I went to pay they said they didn't have the recall part so long wait and now will have to return when part comes in...they could have let me know before I came all that way. :( More

They consistently provide 6 star service and go above and beyond To make sure customers are happy beyond To make sure customers are happy More

The Oil change took over 2 1/2 hrs to do even though I had an appointment. This is the 2nd time that it has happened to me. Really should be done a lot quicker if you have an appointment. had an appointment. This is the 2nd time that it has happened to me. Really should be done a lot quicker if you have an appointment. More

Tyler Wilkerson was my service rep and he gave me the best service I've ever been given at a dealership. While I am still waiting for them to find out what wrong with my Genesis, Tyler has treated me wit best service I've ever been given at a dealership. While I am still waiting for them to find out what wrong with my Genesis, Tyler has treated me with a positive attitude and has done his best to assure me they will get my car fixed as soon as possible. More

Quick and easy efficient efficient and courteous. Repeat customer and will continue to be a repeat customer. Repeat customer and will continue to be a repeat customer. More