Genesis Of Kansas City

Always very courteous, kind and willing to answer all my questions regardless how small or insignificant questions regardless how small or insignificant More

I had a great experience researching and purchasing my new vehicle from Genesis of Kansas City dealership. Al Villamayor was fantastic to work with throughout the process. I would purchase here again. new vehicle from Genesis of Kansas City dealership. Al Villamayor was fantastic to work with throughout the process. I would purchase here again. More

Great customer service from all members of the service team. They provided me with detailed information about the work performed and did so in a timely way. team. They provided me with detailed information about the work performed and did so in a timely way. More

Due to the complexity of the instrumentation panel, the training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the s training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the system so we can utilize as many options as possible. Far more time needs to be spent with the customer until they have a clear understanding of how everything works. Trying to walk someone through any program is too difficult over the phone. More

I had such a great experience working with Charlie at Genesis. He was extremely professional, responsive & fun. I would highly recommend Genesis of Kansas City! Genesis. He was extremely professional, responsive & fun. I would highly recommend Genesis of Kansas City! More

It was a good experience in bringing the car in for oil service from start to finish. service from start to finish. More

They are always very professional and treat me as a valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it b valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it badly needed. I had the car in for a required EPA software upgrade which was a pain to do but the dealer made it as pleasant an experience as possible. I have noticed that the vehicle now requires me to actually step on the gas pedal to get it to move when I back out of my garage once I put it in reverse. The same is true in drive when I move from a stop, so I am assuming that is due to the software change. No big deal but one item of feedback would be to tell the owner what the change will result in if anything when you drive it. More

Great Team with Mustapha, Matt and Tucker and incredible Brand with Genesis now the leader in luxury Brand with Genesis now the leader in luxury More

Great customer service! All recalls and services completed quickly. Car was washed and delivered with a treat. All recalls and services completed quickly. Car was washed and delivered with a treat. More

My experience with Genesis of Kansas City was exceptional from the first meeting to the purchase 6 week later. I am a loyal Lexus car owner in fact I owned 3 and was getting ready to purchase a 4th. My exper from the first meeting to the purchase 6 week later. I am a loyal Lexus car owner in fact I owned 3 and was getting ready to purchase a 4th. My experience with Genesis and the quality of the car is what make me decide to go with Genesis. I cannot recommend them enough! More