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Genesis Of Kansas City
Overland Park, KS
412 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 412 reviews
Verified Customer
October 31, 2025
I purchased a new GV70 the end of September. Unfortunately I started to have battery issues after 10 days and had to jump start it to take it in for service. After a week they called and I picke Unfortunately I started to have battery issues after 10 days and had to jump start it to take it in for service. After a week they called and I picked it up. The next morning the battery was dead again. I did not want to deal with an on going issue so I used their 30 day exchange policy and got a different GV70. They were upfront with me on my options and were very understanding of the situation and my frustration. They were willing to work with me to make sure I was happy with my new purchase. Thanks to Mustapha, Matt and Al. More
by 1Kenrock1
Employees Worked With
Mustapha
October 24, 2025
I really wanted to rate my experience as a 5 because my initial experiences with Matt earlier this year was great even though I ultimately purchsed my 2023 GV70 from a Texas dealership. My experience with initial experiences with Matt earlier this year was great even though I ultimately purchsed my 2023 GV70 from a Texas dealership. My experience with scheduling an oil change, tire rotation, and a couple of potential warranty items was a little clunky however. I scheduled these services online for drop off. I received a call two weeks later (about 1 week before my online requested appt) asking if I could bring it in earlier than scheduled on my drop of day because there was no guarantee they could get to it that day for an appointment made on line because there was potentail warranty work involved. My other option was to schedule with her, however they did not have an appointment until the first week in November and my "drop off" appointment was for Oct 15. I told her to leave it as is and I will take my chances. I then received another call a couple days before my appointment from Antonio who was calling to inquire if I would like to reschedule for the 1st week in November. To shorten the story a bit I asked why they just don't have a disclaimer on the website to call to make an appointment if you need more than just an oil change/tire rotation. Antonio said he would make that recommendation. I want to make it clear, all of the people I interacted with were great, it was just the appointment process I had issues with. More
by mjr8590
Employees Worked With
Antonio
October 23, 2025
Best that's around! I don't think you will find better customer service. The only time u can go to a dealership, and not feel uncomfortable. Everyone is friendly and suc I don't think you will find better customer service. The only time u can go to a dealership, and not feel uncomfortable. Everyone is friendly and such good people! More
by OFFICIAL.MR.GIGGLES
Employees Worked With
Antonio is the man! I enjoy all the employees!, Treshaun Travis
