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Genesis of Avon

Canton, CT

4.5
499 Reviews
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs.
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46 Albany Turnpike

Canton, CT

06019

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Showing 499 reviews

February 07, 2026

Purchased used car and entire process was was made easy by the staff. Harrison was great to work with and had endless patience to answer questions and explain things about the car. Great experience. More

by bob.vdw87
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harrison Dwight
Feb 09, 2026 -

Genesis of Avon responded

Bob, thank you for choosing Genesis of Avon! We're glad Harrison made the car-buying process smooth and enjoyable. Congratulations on your new car!

January 15, 2026

I saw a listing on their website and asked for a quote and an appointment. The car was listed at $ 8,600 and also received a quote for the same amount. When I told them I would like to come and see, they More

by Krishna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison - Sales, Ashley - Marketing, Jamal - Finance
Jan 20, 2026 -

Genesis of Avon responded

Krishna, thank you for sharing your feedback. We take your concerns seriously and understand that you have been working on a resolution with our sales manager, Dan. We appreciate your trust in working with us and are committed to providing an exceptional experience. Thank you, Luis Plaza - Regional Sales Manager - 860-658-3527

Jan 24, 2026 -

Krishna responded

Not sure how a dealership can misplace the keys and a starter that was given while the vehicle was traded in. I did request them to search for the same and they are yet to find it. I did offer to buy a key assuming they can have it programmed for free but that was also declined. Also i just came to realize that the registration number and the plates i was given are also incorrect. Hope to have that correct ASAP.

December 22, 2025

Great sub and top people. Very knowledgeable sales people. Smooth easy delivery took time to explain every thing More

by Angelljesse01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Genesis of Avon responded

Thank you for your kind words! We're thrilled to hear about your smooth experience with our team. Congratulations on your new purchase, and welcome to Genesis of Avon!

March 25, 2025

What a horrible experience so please enjoy the read. They have attempted to remove my reviews so they can pretend they are a great dealership and stand behind the sale and customer satisfaction. Well More

by Stacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gus Loukas, Micheal Lapointe
March 15, 2024

I am very happy to be able to go to Hoffman Nissan for all my car needs today I got new tires and a wheel alignment Shannon is great she is always personable and helpful and I like to go there when she is More

by Gramdukesdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack, Andrew Marino
Mar 18, 2024 -

Genesis of Avon responded

Donna, we're so glad to know that Shannon and the rest of our team at Hoffman Nissan have been able to make your visits comfortable and welcoming. Thanks for trusting us with all your car needs!

March 06, 2024

Shannon always makes sure that my car service needs are met. She goes out of her way to get me on my way as soon as possible with my problems solved. More

by Llberge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
Mar 06, 2024 -

Genesis of Avon responded

Llberge, it's great to know that Shannon has been able to meet your service needs efficiently at Hoffman Nissan. We appreciate the positive feedback!

February 03, 2024

Efficient and Friendly. . very courteous! Performed repairs requested and didn’t try to sell us any unnecessary repairs. More

by JAM61146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Feb 05, 2024 -

Genesis of Avon responded

We're so glad to know you had a positive experience at Hoffman Nissan! Our team always aims for efficiency and friendliness, without pushing unnecessary repairs. Thanks for the great review!

February 01, 2024

I've been very happy with the service that Hoffman has provided me over the last several years. Shannon is always friendly and she makes sure that my service is done quickly because I always sit in the More

by ldianealfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Feb 05, 2024 -

Genesis of Avon responded

Diane, we're so glad to know that Shannon and the rest of our team at Hoffman Nissan have been able to provide you with great service over the years. We appreciate your kind words!

January 30, 2024

They had my car for 2 plus months waiting for a part. They gave me a loaner car and kept in touch with me.when the part finally arrived I go my car back the same day.I was very happy with everyone talked More

by Past Ernie 1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Marino
Jan 30, 2024 -

Genesis of Avon responded

We're glad to know that you had a positive experience with us at Hoffman Nissan, especially during the wait for your car part. Andrew and our team appreciate your patience and are happy to have earned your trust as a regular customer!

January 17, 2024

I’ve purchased my cars here because Hoffman Nissan has a first-rate service department. They have great service representatives like Andrew and Shannon, who greet you at the door and guide you through your More

by Michael Sames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Plaskett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon-Service, Ann Garibian-Sheehan, Andrew Marino
Jan 17, 2024 -

Genesis of Avon responded

Michael, it's fantastic to know that Andrew and Shannon have been able to provide you with such great service at Hoffman Nissan. We're glad we could meet your expectations and appreciate the recommendation!

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