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Genesis of Avon

Canton, CT

4.2
500 Reviews
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs.
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46 Albany Turnpike

Canton, CT

06019

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Showing 500 reviews

November 22, 2016

Waiting not the forte My wife and I have had our Prius and Leaf serviced in several states. The experience at this dealership for waiting was the least favorable. The oth More

by GOLDSPOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Nov 22, 2016 -

Genesis of Avon responded

Hi GOLDSPOND, Thank you for trusting Hoffman Nissan with your vehicle service needs. We apologize for the extended wait time you experienced during your recent visit and that our waiting area was not stocked to your usual standard. We appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2016

Always a Great Job Done at Hoffman! Hoffman Nissan Service rocks!! Always get the Service I need, and never any lip service. They get right to the root of my issue, and complete the wo More

by Marianne B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 22, 2016 -

Genesis of Avon responded

Hello Marianne, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are pleased to hear that David and the team provide you with excellent service to your vehicle while providing you with great customer service as well. We value our customers and are dedicated to ensuing that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 20, 2016

Best car buying experience I've ever had! Hoffman Nissan changed my view of car buying. No pushy sales, no feeling like you are probably being taken advantage of. It was a pleasure from star More

by Joyce Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Birrell
Nov 21, 2016 -

Genesis of Avon responded

Hello Joyce, Thank you for choosing Hoffman Nissan and congratulations on the purchase of your new vehicle! We are so pleased to hear that Brian and the team made the entire process no pressure and a pleasure. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service and we look forward to keeping your Nissan running great for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

Kudos Hoffman Nissan Service was oil change and tire rotation. My person was very friendly and I didn't feel like a dummy when we were going over the auto status report, w More

by KATY.PIERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 18, 2016 -

Genesis of Avon responded

Hi KATY.PIERSON, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that our team was friendly and explained the status of your vehicle thoroughly. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so please let us know anytime you have any further questions or service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 14, 2016

Car had problem - Rocky had the best solution Not being from CT, and having my car break down was a nightmare. I brought it to Hoffman Nissan nearly in tears and couldn't have expected or received More

by MSTROMINGER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani
Nov 14, 2016 -

Genesis of Avon responded

Hello MSTROMINGER22, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are so pleased to read that Rocky and the team provided you with excellent customer service and explained everything to you and your parents thoroughly. We are dedicated to providing an exceptional experience and ensuring that your vehicle is running safely and efficiently. Thank you for your recommendation! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 11, 2016

Oil Change/Tire Rotation Went to this dealership for the first time since owning my Maxima. You drive your car right into the Garage, they take you right away, and the waitin More

by rhensley827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 11, 2016 -

Genesis of Avon responded

Hello rhensley827, Thank you for choosing Hoffman Nissan for your vehicle service needs. We are pleased to hear that your enjoyed our waiting area and that our team provided you with quick and efficient service to your vehicle. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 10, 2016

Quick and Friendly Service Team at Hoffman Nissan I had a great experience with Nissan Service and David made the experience that much easier. He showed empathy and moved quickly knowing I live in ano More

by ROBYN.FAMIGLIETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 10, 2016 -

Genesis of Avon responded

Hello ROBYN.FAMIGLIETTI, Thank you for trusting Hoffman Nissan with your vehicle service needs. We are pleased to read that David and the team provided you with prompt service to your vehicle so that you could return to your home state as soon as possible. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 09, 2016

Great service We had a great service visit at Huffman Nissan David was especially helpful in explaining our service needs we thought that the work was done efficie More

by WRIDOC1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 09, 2016 -

Genesis of Avon responded

Hi WRIDOC1, Thank you for trusting Hoffman Nissan for your vehicle service needs. We are happy to read that David and the team were super helpful in explaining the maintenance your vehicle needed and it was completed in your price range. We are dedicated to ensuing your vehicle is running safely and efficiently for the years ahead so please let us know if there is any further questions or concerns you may have. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 08, 2016

Superior Experience The Hoffman Nissan Service Team treated me with respect and were very professional during my visit. They answered all my questions and went above and More

by LOISMILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Subramani, Chris Sawyer
Nov 08, 2016 -

Genesis of Avon responded

Hello LOISMILLS, Thank you for choosing Hoffman Nissan for your vehicle service needs. We are pleased to hear that our service team treated you with respect and were very professional during your recent visit. We are also happy to read that they answered all your questions and went above and beyond to meet all your needs. We value you as our customer and are always here to ensure that your vehicle is running safely and efficiently. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 04, 2016

Excellent oil change service excellent service. I was in and out for an oil change in less than a half hour. Car was washed and I was set to go. More

by maizey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cyr
Nov 04, 2016 -

Genesis of Avon responded

Hello maizey, Thank you for trusting Hoffman Nissan for your vehicle service needs! We are pleased to read that our team provided you with excellent and prompt service. We value you as our customer and are always here to ensure your vehicle is running safely and efficiently as well as delivering a nicely washed car. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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