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Genesis of Avon

Canton, CT

Overview
Employees
Reviews
4.5
499 Reviews
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs.
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46 Albany Turnpike

Canton, CT

06019

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Showing 499 reviews

November 11, 2023

I always take my car to be service at Hoffman Nissan in Avon because Hoffman staff always kind and courteous. Nice room to wate in when you're car being worked on, Hoffman is a good place to have your car More

by robinson7way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Marino
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Nov 13, 2023 -

Genesis of Avon responded

Robinson, we're glad to know you've had consistently good experiences with our service department at Hoffman Nissan in Avon. We appreciate your trust and loyalty!

November 05, 2023

These people have been the best. I’m going to miss everyone in the service department because we’re moving out of state. I can only hope we find people as great as you. I truly mean More

by Mpmoutside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
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Nov 06, 2023 -

Genesis of Avon responded

We're touched by your kind words and will miss you too! Best of luck with the move — we hope you find another service department that can meet your needs. Safe travels from all of us at Hoffman Nissan!

October 02, 2023

Mike Cutrone was the best! I would buy 5 more if I could! 100% Best More

by Brive24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cutrone
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Oct 03, 2023 -

Genesis of Avon responded

We couldn't agree more that Mike is one of the best! Thank you for supporting Hoffman Nissan and leaving a five-star review. Take care!

September 28, 2023

Vehicle was not transferred as promised, needed additional keys and touch up paint lack communication More

by Rrbrancifort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael
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Oct 02, 2023 -

Genesis of Avon responded

I'm sorry to read about the issues you've experienced with your vehicle transfer and oversight in communication. We strive for clear, prompt responses and it seems we fell short in this instance. I'd like to help rectify these concerns if possible. I will search for your contact information and be in touch directly. Thank you, James Fappiano - Sales Manager - 860-658-3352

August 31, 2023

I called and told the dealer what was my problem? They got me into a loner. Made an appointment for my car to come in. They took a problem they were very professional. I will recommend this place. I More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Covalli, Andrew Marino, David Peltz
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Sep 01, 2023 -

Genesis of Avon responded

Luis, we're glad to know our team at Hoffman Nissan was able to assist you efficiently and professionally. We appreciate your recommendation and look forward to seeing you again for your next vehicle service or repair!

August 16, 2023

They work quick and efficiently at a reasonable cost. One hassles and detailed oriented. I love the video feature! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
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Aug 16, 2023 -

Genesis of Avon responded

We're glad to know you appreciated our efficient service and the video feature at Hoffman Nissan. Thanks for the support!

August 03, 2023

Prompt. Professional. Listen to what I have to say. Do an excellent job. From what he first phone call to the completion they are great to work with More

by Lindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Aug 04, 2023 -

Genesis of Avon responded

Lindy, we're glad to know you had a great experience with our team at Hoffman Nissan. We always aim for prompt and professional service from start to finish. Thanks for the review!

July 28, 2023

I just took my Rogue into Hoffman’s for its 40,000 mile service, the first time since I bought it back in January. It was very easy to get an appointment for the time I wanted/needed, Upon arrival, I was i More

by ceharrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Garibian-Sheehan, Andrew Marino
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Jul 31, 2023 -

Genesis of Avon responded

It's great to know that your first service experience with us at Hoffman Nissan was a positive one! We're glad Andrew could assist you effectively and keep you updated throughout the process. Thanks for trusting us with your Rogue's maintenance needs!

July 22, 2023

super helpful, patient, kind. got my concerns addressed! I will definitely be back for service. More

by marielaax33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Report | Print
Jul 24, 2023 -

Genesis of Avon responded

There is nothing better than a great review. Thanks for giving Hoffman Nissan your business!

May 10, 2023

I had the best oil change and safety check ever at Hoffman Nissan yesterday. Very informative on what I need to have done in the future. More

by mfar007@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Report | Print
May 10, 2023 -

Genesis of Avon responded

We're thrilled our team provided timely, helpful assistance during your visit to Hoffman Nissan! Thanks so much for the support!

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