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Genesis of Avon

West Simsbury, CT

4.2
503 Reviews
Here at Genesis of Avon located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect vehicle to meet your needs.
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46 Albany Turnpike

West Simsbury, CT

06092

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Showing 503 reviews

February 03, 2024

Efficient and Friendly. . very courteous! Performed repairs requested and didn’t try to sell us any unnecessary repairs. More

by JAM61146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Feb 05, 2024 -

Genesis of Avon responded

We're so glad to know you had a positive experience at Hoffman Nissan! Our team always aims for efficiency and friendliness, without pushing unnecessary repairs. Thanks for the great review!

February 01, 2024

I've been very happy with the service that Hoffman has provided me over the last several years. Shannon is always friendly and she makes sure that my service is done quickly because I always sit in the More

by ldianealfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Feb 05, 2024 -

Genesis of Avon responded

Diane, we're so glad to know that Shannon and the rest of our team at Hoffman Nissan have been able to provide you with great service over the years. We appreciate your kind words!

January 30, 2024

They had my car for 2 plus months waiting for a part. They gave me a loaner car and kept in touch with me.when the part finally arrived I go my car back the same day.I was very happy with everyone talked More

by Past Ernie 1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Marino
Jan 30, 2024 -

Genesis of Avon responded

We're glad to know that you had a positive experience with us at Hoffman Nissan, especially during the wait for your car part. Andrew and our team appreciate your patience and are happy to have earned your trust as a regular customer!

January 17, 2024

I’ve purchased my cars here because Hoffman Nissan has a first-rate service department. They have great service representatives like Andrew and Shannon, who greet you at the door and guide you through your More

by Michael Sames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Plaskett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon-Service, Ann Garibian-Sheehan, Andrew Marino
Jan 17, 2024 -

Genesis of Avon responded

Michael, it's fantastic to know that Andrew and Shannon have been able to provide you with such great service at Hoffman Nissan. We're glad we could meet your expectations and appreciate the recommendation!

November 11, 2023

I always take my car to be service at Hoffman Nissan in Avon because Hoffman staff always kind and courteous. Nice room to wate in when you're car being worked on, Hoffman is a good place to have your car More

by robinson7way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Marino
Nov 13, 2023 -

Genesis of Avon responded

Robinson, we're glad to know you've had consistently good experiences with our service department at Hoffman Nissan in Avon. We appreciate your trust and loyalty!

November 05, 2023

These people have been the best. I’m going to miss everyone in the service department because we’re moving out of state. I can only hope we find people as great as you. I truly mean More

by Mpmoutside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Nov 06, 2023 -

Genesis of Avon responded

We're touched by your kind words and will miss you too! Best of luck with the move — we hope you find another service department that can meet your needs. Safe travels from all of us at Hoffman Nissan!

October 02, 2023

Mike Cutrone was the best! I would buy 5 more if I could! 100% Best More

by Brive24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cutrone
Oct 03, 2023 -

Genesis of Avon responded

We couldn't agree more that Mike is one of the best! Thank you for supporting Hoffman Nissan and leaving a five-star review. Take care!

September 28, 2023

Vehicle was not transferred as promised, needed additional keys and touch up paint lack communication More

by Rrbrancifort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael
Oct 02, 2023 -

Genesis of Avon responded

I'm sorry to read about the issues you've experienced with your vehicle transfer and oversight in communication. We strive for clear, prompt responses and it seems we fell short in this instance. I'd like to help rectify these concerns if possible. I will search for your contact information and be in touch directly. Thank you, James Fappiano - Sales Manager - 860-658-3352

August 31, 2023

I called and told the dealer what was my problem? They got me into a loner. Made an appointment for my car to come in. They took a problem they were very professional. I will recommend this place. I More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Lancour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Covalli, Andrew Marino, David Peltz
Sep 01, 2023 -

Genesis of Avon responded

Luis, we're glad to know our team at Hoffman Nissan was able to assist you efficiently and professionally. We appreciate your recommendation and look forward to seeing you again for your next vehicle service or repair!

August 16, 2023

They work quick and efficiently at a reasonable cost. One hassles and detailed oriented. I love the video feature! More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Marino
Aug 16, 2023 -

Genesis of Avon responded

We're glad to know you appreciated our efficient service and the video feature at Hoffman Nissan. Thanks for the support!

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