Genesis of Avon

Purchasing a new vehicle from Hoffman Nissan was a wonderful experience. I was treated with kindness and respect from the first phone call with Nicole straight through the financial piece with Mark i wonderful experience. I was treated with kindness and respect from the first phone call with Nicole straight through the financial piece with Mark in finance. Mark Zavartsky was informative about the vehicle and helpful with option choices. He was friendly and fun and made purchasing my vehicle a very comfortable experience. I never felt pressured or pushed into any decisions and left feeling very confident about my purchase. I love my new 2012 Juke and will highly recommend Mark and this dealership to my friends and family. More

I have been going to Hoffman Nissan for a year or so and I have always had the best service John Cappa and Justin Derench are very professional , kind and friendly I have always had great experience and gr I have always had the best service John Cappa and Justin Derench are very professional , kind and friendly I have always had great experience and great service. I would highly recommend Hoffman Nissan. More

This is the first time in my lifetime that I had a great experience with a finance person at a dealership. My daughter and I went in to purchase a car and were pleasantly surprised when we were assisted by experience with a finance person at a dealership. My daughter and I went in to purchase a car and were pleasantly surprised when we were assisted by Samantha. She was very informative, knowledgeable and professional and really showed us a sincere interest in helping us. We will recommend her to our friends, family and co-workers. More

I live in Rhode Island and visit CT on the weekends. Hoffman Nissan was worth the ride. Mark Margolis worked hard to find the exact car I was looking for at a great price. Mark and the General Manager w Hoffman Nissan was worth the ride. Mark Margolis worked hard to find the exact car I was looking for at a great price. Mark and the General Manager were professional and informative. The follow up from Mark was timely withut being annoying. Purchase options are explained and offered but there is no hard sell. If you are buying a Nissan, this is the dealership to go to - and, no I am not a relative - just a very satisifed customer! More

I went to the Hoffman website and then called them about their special "internet" price on a new Frontier. I was very happy with the number I was given so I setup an appointment for early the nex their special "internet" price on a new Frontier. I was very happy with the number I was given so I setup an appointment for early the next day. Armed with that number (which I was already happy with) I went into the dealership prepared to negotiate my trade. I had already done some homework on financing opitions, so I was all set as I had a rate in mind. Upon arrival I was introduced to Carmen Mazzarella, the salesperson assigned to me based on my appointment. Not only did he honor the price quoted, but he was able to do significantly better with a differnet cash back option, offered a very fair trade on my old car without any negotiation, and offered me a pretty aggressive finance rate. Needless to say I was impressed with the entire process. I drove home with a new truck that day. Very smooth experience! More

I am from out of state and this was the first time I brought my Pathfinder to Hoffman for service. I had been at the service garage in the past when a friend who was getting their vehicle serviced. I brought my Pathfinder to Hoffman for service. I had been at the service garage in the past when a friend who was getting their vehicle serviced. I was impressed with how polite and thorough they were. When I ran into an emergency one day when I was in town, it was clear to me that Hoffman was where I wanted to take my vehicle. From the minute I drove into the service garage customer service was their number one priority. They listened to the problem, focused on diagnostic and was clear with their plan of attack. They communicated well throughout the process. Most impressive was their commitment to finding a needle in the haystack type of a problem. They didn't just settle for the simple solution. They tested everything and made finding the true source (not the symptom) of the problem their number one priority. I never felt pressured or that they were selling something I did not need. Prices were reasonable for a dealership service garage. Most importantly, their number one concern was the same as mine----the peak performance of my vehicle from a safety perspective. More

worth the drive from mass great service great price friendly people overall great experience clean environment very helpful with any problems and very knowledgable of the product friendly people overall great experience clean environment very helpful with any problems and very knowledgable of the product More

After a horrible experience with a local Hyundai dealer in Manchester, CT, we were VERY pleased with the no-pressure, willing-to-deal sales staff at Hoffman Nissan! Frank initially supplied an email quote in Manchester, CT, we were VERY pleased with the no-pressure, willing-to-deal sales staff at Hoffman Nissan! Frank initially supplied an email quote within a few hours of our request, which was honored and then some. We ended up with a great deal on a 2011 Sentra 2.0SL in the exact color we wanted (Red Brick), which they expended great effort to find! From the moment we walked in, we felt they were folks we could trust, especially since we were pre-approved and had a good trade and a significant amount of cash in hand, ready TO BUY! The other dealer let us walk, along with another who was ready to drop $38K (yes, 38-thousand)! All we can say is what a difference going west of the (CT) river made! We feel sure that we will be taken care of on future service, both in and out of warranty...The dealership is spotless and they obviously CARE about their customers. Thanks to all at Hoffman Nissan for a pleasant and quite frankly, stress-free experience! We will be recommending them for a long time... More

While getting an oil change at Hoffman, I asked them to check my soft tire, and they discovered an issue with my valve stem. I held off on my repair and contacted Nissan USA to request that they cover the check my soft tire, and they discovered an issue with my valve stem. I held off on my repair and contacted Nissan USA to request that they cover the issue. Shortly after, I was getting new tires put on my car at a tire shop and I was told that the issue existed on two of my four tires, not one as I had previously thought. Not only was this an issue, but they couldn't put on two of the tires because of it. I contacted Mark at Hoffman, frantic about replacing two I and was very overwhelmed by the repairs at hand in addition to new tires. Nissan had contacted the dealer and the repair was thankfully approved by Nissan. When I explained to Mark that the issue actually existed on two tires, he assured me that if two valve stems were affected by this issue, they would replace two. I drove to Hoffman with 2 new tires, 1 spare and 1 old tire. They promptly got my car into the shop, replaced both valve stems, put my 2 new tires on, and even washed my car. I really appreciated Mark's effort and that they covered the additional valve stem with no questions. Mark at Hoffman Service definitely went above and beyond for me during the repair of my car. More