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Genesis of Chandler

Chandler, AZ

4.7
26 Reviews

1500 S. Gilbert Rd.

Chandler, AZ

85286

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26 Reviews of Genesis of Chandler

May 22, 2026

Great Customer Service - Friendly welcome - Neat and comfortable waiting area - Vehicle ready in no time - Personal touch from Service advisor was greatly appreciated. More

by Mike and Pat Potier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Shadle
May 26, 2026 -

Genesis of Chandler responded

Thank you, Mike and Pat, for your wonderful feedback! We’re delighted to hear you enjoyed our friendly service and comfortable waiting area. It’s our goal to make your experience smooth and personal, and we’re glad we hit the mark. Looking forward to seeing you again soon! Regards, David McHone General Manager dmchone@earnhardt.com

May 13, 2026

This was my second service on my 24 GC70. The service advisor was helpful with my questions and they identified and completed warranty work along with the scheduled oil change. Making the ser More

by kent.nicholson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
May 14, 2026 -

Genesis of Chandler responded

Thank you for sharing your positive experience, Kent! It’s great to hear that our service advisor was able to assist you and address your questions. We're glad you found the appointment process smooth and efficient. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, David McHone General Manager dmchone@earnhardt.com

May 09, 2026

Ordered a hitch for our new GV80 and installed same week for less than the original quote. Dealership itself is new and nicely built. More

by The Mason Jar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Smith, Dustin Del Rosa
May 11, 2026 -

Genesis of Chandler responded

Thank you for sharing your experience! We're glad to hear that your hitch installation went smoothly and that you found our dealership to your liking. Your satisfaction means a lot to us, and we appreciate your trust in our services. Enjoy your new GV80! Regards, David McHone General Manager dmchone@earnhardt.com

May 05, 2026

Recently moved from Georgia and have now had 2 Genesis vehicles serviced at Genesis of Chandler. Top quality service, good communication, great work. My Georgia Genesis dealer was more of a "Hyundia" le More

by Steve McCullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know ow
May 06, 2026 -

Genesis of Chandler responded

Thank you for sharing your experience, Steve! We’re delighted to hear that you appreciate our top-notch service and communication. We're committed to ensuring every visit meets the high standards of your previous experiences. Your support means a lot! Regards, David McHone General Manager dmchone@earnhardt.com

January 28, 2026

Took my GV70 in for routine maintenance and was very pleased with the entire experience. Darrin delivered prompt, courteous service with excellent communication throughout the entire process and Andy at More

by Rachael Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin, Andy
Jan 29, 2026 -

Genesis of Chandler responded

Thank you, Rachael! We’re thrilled to hear about your positive experience with Darrin and Andy. Our team strives to provide excellent service, and it’s great to know we met your expectations. We look forward to seeing you again for your next maintenance! Regards, David McHone General Manager dmchone@earnhardt.com

December 04, 2025

Doug communicated very well the whole time my car was in for maintenance. I will get another GV70 from Genesis of Chandler when needed. I love my car. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Dec 05, 2025 -

Genesis of Chandler responded

Thank you, Sally! We're thrilled to hear about your positive experience with Doug and your love for your GV70. We look forward to assisting you again in the future! Regards, David McHone General Manager dmchone@earnhardt.com

August 12, 2025

1st oil change for my 2025 GV80. This is my 2nd GV80. Devin was my service rep and he is excellent. This was my first time getting service at the new Chandler location. It is very ni More

by Senior citizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin - he is great.
Aug 13, 2025 -

Genesis of Chandler responded

Thank you for your fantastic review! We're thrilled to hear that Devin provided excellent service and that you enjoyed our new location. Your comfort is our priority, and we look forward to seeing you for your next visit! Regards, David McHone General Manager dmchone@earnhardt.com

August 01, 2025

Darren was my service guy and the service was excellent! I will be back for next one! I also belong to the Genesis GV70 group chat and I will recommend Chandler Genesis ! More

by Lady Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 05, 2025 -

Genesis of Chandler responded

Thank you for the fantastic review! We're thrilled to hear that Darren provided you with excellent service. Your recommendation means a lot to us, and we look forward to seeing you again for your next visit! Regards, David McHone General Manager dmchone@earnhardt.com

July 22, 2025

The new facility is beautiful and all of the staff was extremely friend, attentive and helpful. I worked with Kelly at the front desk and Devin in the service department to have work done. They both check More

by ddermody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Devin
Jul 23, 2025 -

Genesis of Chandler responded

Thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team and enjoyed the new facility. We truly appreciate your recognition of our staff's dedication and attention to detail. Your recommendation means a lot to us! Regards, David McHone General Manager dmchone@earnhardt.com

July 02, 2025

The new facilities are comfortable and very nice. The staff was very helpful and continually checked back with me to let me know things are moving forward. I appreciated their concern about the iss More

by kelly.anderson
Recommend Dealer
Yes
Employees Worked With
Doug and Nick
Jul 03, 2025 -

Genesis of Chandler responded

Thank you for your wonderful feedback, Kelly! We're thrilled to hear you enjoyed our facilities and found our staff attentive and helpful. Your satisfaction is our priority, and we look forward to welcoming you back for another great visit! Regards, David McHone General Manager dmchone@earnhardt.com

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