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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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June 28, 2019

Excellent Service Had the 40,000+ service done. Fast turnaround, vehicle returned very clean. Like the free car . Like the free car wash!Invoicing options properly expl More

by Jurgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 29, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

June 24, 2019

A great place for maintenance, Always get an appointment when I want it. Service reps are knowledgeable and courtesy. Never pushy. And the job is done in a timely manner at a fai More

by JOEFETZNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 25, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

June 24, 2019

Exceptional I cannot say enough about the service I received and always receive here. Everyobe is always kind, honest, and helpful. They always make the process More

by MARIAK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jun 25, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 19, 2019

Great Quick Service Very easy to schedule, nice new modern waiting area with tons of goodies and drinks. Originally was told it would be an hour but it was only 40 minute More

by SUZAGLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jun 25, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 13, 2019

Outstanding performance My wait time was less then I expected the staff was friendly and kink. Outstanding leadership and customer service I was extremely satisfied . Keep More

by BLUEGOODNESSFLOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez, Rebecca Horvath, Bill Backes, Anthony Perrone, Steven Schleifer
Jun 25, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

June 08, 2019

nice and easy service experience in and out in under an hour, renovations to the dealership out standing would gladly recommend this dealership to any of my friends and relatives More

by DPULEO19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado, Steven Schleifer
Jun 08, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

June 06, 2019

Quick and efficient. Very well organized and painless. Only complaint is that the ventilation in the waiting area is horrible. For a new facility, I would think that th More

by LISA.SAPORITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Jun 08, 2019 -

Genesis of Denville responded

First let me say , I am sorry that we did not meet your level of expectation. Your comments have led us to the source of the issue and they have been corrected. Thank you for taking time from your day to review our facility. Your helpful comments are GREATLY appreciated. Sincerely, Jorge Rodriguez General Manager

June 06, 2019

Always a pleasant experience Excellent service. Always pleasant and friendly. Renovations to the waiting area are awesome. Mario and Klancy are very friendly and knowledgeable ser More

by VITOA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klancy Ramirez, Mario Delgado
Jun 08, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

June 06, 2019

Outstanding Excellent service. Able to get appt date and time I wanted when called. Took me right away. Knew excactly when car was ready. Able to look at ot More

by BONNIEKCHENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Horvath
Jun 08, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Jorge Rodriguez General Manager

June 03, 2019

Great Service abd Attebtion to Detail The staff are very friendly and eager to help.. making appointments was a breeze and they keep you updated on progress etc.. I had gone fir my 1sched More

by RAGINI_R_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klancy Ramirez
Jun 04, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

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