Genesis of Elgin

Had a great experience talking to sales reps at Genesis of Elgin who worked with me on quoting a great lease offer and shipping the car to another state. Would purchase from them again! of Elgin who worked with me on quoting a great lease offer and shipping the car to another state. Would purchase from them again! More

I’m disappointed with how things turned out regarding my 2025 GV70 2.5 purchase. The experience started with a car that was supposedly on the truck and would be delivered the same day. However, I was later 2025 GV70 2.5 purchase. The experience started with a car that was supposedly on the truck and would be delivered the same day. However, I was later informed that it was no longer available, and they offered me a different one. I specifically asked if it had the same configuration, and they assured me it did—just a different color. Then, the situation shifted again to a third car, which they claimed was available immediately. Trusting their assurances, I agreed, but this turned out to be a big mistake. The final car had an MSRP that was $2,000 less than the original one. Whether this was intentional or not, only they know. For a brand that aims to compete with top luxury cars, this experience felt far from premium—it was more like buying a Hyundai. More