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Genesis of Englewood
Englewood, NJ
1,386 Reviews
You're not driving a car. You're making a statement. Genesis redefines the driving experience, where advanced engineering, unrivaled sophistication, and groundbreaking technology come together to create something truly exceptional.
Beyond pushing the boundaries of what luxury can be, Genesis amplifies customer service with the philosophy of “Son-nim” — every customer here is an honored guest. It's the same respect and dedication Benzel-Busch has been committed to for over 50 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed - 3:00 PM
Sunday Closed
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Showing 1,386 reviews
Verified Customer
August 31, 2026
John was very thorough and respectful of my time. He answered all my questions and concerns and kept me updated on the status of my car. It was quick seamless and I was given a beautiful loaner which He answered all my questions and concerns and kept me updated on the status of my car. It was quick seamless and I was given a beautiful loaner which was very much appreciated. More
by doreenmariani
Employees Worked With
August 29, 2026
Everything was great. Drop off was easy. Loaner car was great. Technician sent a video with work being done and suggestions. Easy pick up. All great. Drop off was easy. Loaner car was great. Technician sent a video with work being done and suggestions. Easy pick up. All great. More
by Tish1219
August 29, 2026
John was very professional, courteous and made the experience as pleasant as possible. John is great. Give him a raise experience as pleasant as possible. John is great. Give him a raise More
by jsfalero81
August 28, 2026
Organized, thoughtful, clear communication The communication from the beginning was there and the expectations about timing clear and upfront. Loaner car clean and David was very personable. communication from the beginning was there and the expectations about timing clear and upfront. Loaner car clean and David was very personable. More
by Srae75
Employees Worked With
David Steinberg
August 28, 2026
Definitely a 5 star dealership. The way you're treated when you walk through the door, you feel so comfortable knowing that you and your investment are being treated with the utmost The way you're treated when you walk through the door, you feel so comfortable knowing that you and your investment are being treated with the utmost respect. More
by rpowell841
August 27, 2026
The dealership was professional, accommodating, and presented well. I would recommend it to anyone looking for a Genesis. presented well. I would recommend it to anyone looking for a Genesis. More
by APTHAL93
