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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
565 Reviews

565 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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March 14, 2025

Just purchased a 2025 Genesis GV80 Coupe at another dealer out of state. Only had the vehicle about 3 weeks and was unable to use Genesis Connected Services from the beginning. After calling GCS a coup More

by EPELAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

The service experience was very professional and courteous. My car was completed within the time frame as promised More

by ROB.FREEDMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Jason was great, he helped me out even though i didn’t have an appointment and got me situated and was very professional. More

by APARKES1399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Without a doubt, a luxury class service with some of the friendliest service and sales reps. John deserves 10 stars for his humor and manner of treating clients. More

by C.BORJA8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Jason was excellent but I had two bad experiences with your service department. One involved a recall on my 2025 GV80, and the other most recent bad experience was two weeks ago. It involved software upg More

by dbkna219
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

The service staff were friendly and Jason Morgan was clear and very helpful. I also received my vehicle within the service time projected. More

by mthomaskutty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

all team members really went above and beyond to make the experience so smooth and efficient More

by STELLAANKIM
Recommend Dealer
Yes
Employees Worked With
Paul Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Paparazzo
March 07, 2025

Very friendly, courteous and professional staff! It would’ve been nicer if the video recording showed the actual service being done, instructing of just narrating what had been done. Overall satisfi More

by mkrn1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Horrible. I would never use the valet service again or recommend it to anyone. It was very stressful. More

by janett12254
Recommend Dealer
No
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Morgan
March 07, 2025

Clean, pleasant friendly and excellent service Knowledgeable, efficient, nice staffs, good team work, and provide great coffee while waiting More

by CHARLIECHUN75
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
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