Genesis of Englewood powered by Benzel-Busch - Service Center

Just purchased a 2025 Genesis GV80 Coupe at another dealer out of state. Only had the vehicle about 3 weeks and was unable to use Genesis Connected Services from the beginning. After calling GCS a coup dealer out of state. Only had the vehicle about 3 weeks and was unable to use Genesis Connected Services from the beginning. After calling GCS a couple of times and trying to troubleshoot, I was told I had to take it in so the modem could be rebooted. I called around to a couple of dealers and couldn’t get an appointment within the week. Decided to show up on Thursday without an appointment. Met Jason in the parking lot and he could not have been nicer. He was extremely helpful and courteous. He gave the service center a call and they were able to take my car. My husband and I waited for the vehicle and we weren’t even there 2 hours! Once again truly appreciate Jason’s help! He made sure I was able to use the app and that the update worked, even offered to help us with any other features we may have questions on. I hope he stays for as long as I’m a Genesis owner because he truly went above & beyond to quickly help us. More

The service experience was very professional and courteous. My car was completed within the time frame as promised courteous. My car was completed within the time frame as promised More

Jason was great, he helped me out even though i didn’t have an appointment and got me situated and was very professional. have an appointment and got me situated and was very professional. More

Without a doubt, a luxury class service with some of the friendliest service and sales reps. John deserves 10 stars for his humor and manner of treating clients. friendliest service and sales reps. John deserves 10 stars for his humor and manner of treating clients. More

Jason was excellent but I had two bad experiences with your service department. One involved a recall on my 2025 GV80, and the other most recent bad experience was two weeks ago. It involved software upg your service department. One involved a recall on my 2025 GV80, and the other most recent bad experience was two weeks ago. It involved software upgrade. More

The service staff were friendly and Jason Morgan was clear and very helpful. I also received my vehicle within the service time projected. clear and very helpful. I also received my vehicle within the service time projected. More

all team members really went above and beyond to make the experience so smooth and efficient experience so smooth and efficient More

Very friendly, courteous and professional staff! It would’ve been nicer if the video recording showed the actual service being done, instructing of just narrating what had been done. Overall satisfi It would’ve been nicer if the video recording showed the actual service being done, instructing of just narrating what had been done. Overall satisfied. More

Horrible. I would never use the valet service again or recommend it to anyone. It was very stressful. I would never use the valet service again or recommend it to anyone. It was very stressful. More

Clean, pleasant friendly and excellent service Knowledgeable, efficient, nice staffs, good team work, and provide great coffee while waiting Knowledgeable, efficient, nice staffs, good team work, and provide great coffee while waiting More