Genesis of Freehold

Had a great experience with my sales guy Matthew Carlin. He wasn’t pushy and even though I was in a situation with my negative he worked with me to put me in a better situation. Also, the sales manager, Kyl He wasn’t pushy and even though I was in a situation with my negative he worked with me to put me in a better situation. Also, the sales manager, Kyle was a great help. Even after I bought the car he called multiple days to see how I was enjoying the car and if there was anything he could do or if I had any questions. More

I love the GV80 - just a little smaller than I need. If it were not for this I would have purchased this car. Why? Two main reasons 1. The spec - from the layout of the vehicle, quality of the mater If it were not for this I would have purchased this car. Why? Two main reasons 1. The spec - from the layout of the vehicle, quality of the materials not to mention the sprite engine! 2. Sales staff - It may sound strange but this really made the difference to me. The team at Genesis took the time to help me understand the vehicle and what was important to me in a car. In this fast paced world it's great to have someone take the time to help you out - big kudos to Casey Fisher at the Freehold dealership. If you are looking for a new or used vehicle and Genesis is on your radar (which it should be) then make your way to Freehold. this may sound like an advert for them - but honestly this is the first review for ANYONE I have completed in over 15 years! Graham & Louise More

Went to fix my wiper motor 3x of my genesis G80 and was promised 25.00 for coming there 3x, for the many inconveniences going there for the same repair never received it after 6 months Then , which is promised 25.00 for coming there 3x, for the many inconveniences going there for the same repair never received it after 6 months Then , which is now in Jan 2023 , went for my service , and asked to price an new Genesis g80 as my lease is up in 6 months A week to get a text from salesman after numerous calls to the dealer and he writes me an offer , I counter him , and of course , no response , to release a new car from them More

Second lease here. Very pleased with transaction. Sales/insurance/finance - all quick and easy, Will come back. Very pleased with transaction. Sales/insurance/finance - all quick and easy, Will come back. More

Matthew Carlin made the process of buying our new 2023 GV70 so incredibly easy and overall, we had a great experience! GV70 so incredibly easy and overall, we had a great experience! More

Just purchased a Genesis GV70 what a beautiful SUV. Matt Carlin our Rep was fantastic to work with, he kept me informed while waiting for my car to arrive, he even returned phone calls on his vacation Matt Carlin our Rep was fantastic to work with, he kept me informed while waiting for my car to arrive, he even returned phone calls on his vacation, now thats dedication. Ive purchased allot of cars over the last 30 years and this is one of the best experiences I've had. Anyone looking for a new car go see Matt you will love the experience. More

I was attempting to purchase a 2023 GV70 from them and found their pricing ok but tried to reduce the monthly payments by paying more up front. That's where they confirmed their reputation of poor communi found their pricing ok but tried to reduce the monthly payments by paying more up front. That's where they confirmed their reputation of poor communications and attitude. I have two friends who told me not to deal with them but I chose to at least give the dealership the benefit of the doubt. Just wasted my time. More

Second time we leased an SUV from Hyundai/ Genesis of Freehold and both times we had great experiences. Matthew Carling is our go to guy, he’s really helpful and will get you in a new vehicle that works Freehold and both times we had great experiences. Matthew Carling is our go to guy, he’s really helpful and will get you in a new vehicle that works for you! We’ll be back when my lease is up again! More

They were asking $5000 over the ilist that they dropped to $1500, I told them that BMW was offering $2500 off of list. The manager suggested that I go buy the BMW so I did. I will say Kurt was a great s to $1500, I told them that BMW was offering $2500 off of list. The manager suggested that I go buy the BMW so I did. I will say Kurt was a great sales person. More

Not completely transparent about everything. Salesman was nice but “the powers that be”” were not Salesman was nice but “the powers that be”” were not More