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Genesis of Golden

Golden, CO

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rated
18 Reviews

15601 W Colfax Ave

Golden, CO

80401

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Showing 18 reviews

July 23, 2025

Poor customer service, and follow through on service. The amount of trash the service team left in my car, from their service is insane. Not sure how this brand is expected to compete in the luxury marke More

by nmurray4705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever left all their trash in my car, I threw it away for you.
March 17, 2024

Purchased a GV70 3. 5 ltr sport Advanced from Genesis of Littleton and after the very worst after car service took the car to Genesis of Golden and worked with Jovan on i More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Sisneros Service Advisor , Emily Abed
January 24, 2024

Jovan was incredibly helpful and did not hesitate to get me the information I needed despite having an upcoming appointment with another customer. He quickly and professionally provided the service records More

by cbarnhill09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan Sisneros
April 17, 2023

Jose our Sales Manager was both personable, knowledgeable, professional. The Genesis GV70 is my dream car, and Genesis of golden and their team and specifically Jose made it happen. My brand ne More

by Swates16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sales Manager, Emily Abed
October 22, 2022

Mick was a wonderful partner while we worked through the sales process. His communication and follows up are outstanding and his ability to treat the customers as a valued friend is such a great quality! I More

by Vjdeluccie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick
Nov 16, 2022 -

Genesis of Golden responded

Thank you very much for the review! We are honored to hear about your positive experience with Mick and hope to see you again soon! Hope you have a great day! - Genesis of Golden Team

August 30, 2022

Very courteous and helpful, Jose was very knowledgeable about all of the vehicles we looked at. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
August 20, 2022

Outstanding experience - best we have ever experienced. Our Sales Rep, Mick Halsey was welcoming - very patient and very knowledgeable - More

by Ricty0207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Halsey
August 11, 2022

Jose has been a great salesman for us, specially as we took our time to learn the vehicle. He is very patient and understanding! Please ask for him!! More

by esther shaoul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose valladares
Aug 12, 2022 -

esther shaoul responded

I’ve already said about dealership above

July 26, 2022

Mick was excellent with communication and follow up! Go see him! He will help you out!! Also the protection plans are so worth the money. More

by First buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick, Jon Horn, Aaron- Finance
July 02, 2022

One of the most professional dealerships I have ever experienced! Competent and knowledgeable staff walked us through our new vehicle and all the paperwork with no up-sale tactics. Thanks to Christian, More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Jose and John
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