Genesis of Gurnee

Antim did a fabulous job taking care of my car. He was communicative and insured all went smoothly. He was communicative and insured all went smoothly. More

Had a great experience with Roger . I love my new Palisade. It was a smooth and easy purchase. Thank you I love my new Palisade. It was a smooth and easy purchase. Thank you More

Service team was highly communicative and had my car back to me quickly! Would recommend them to anyone. However, the dealership's automated attendant for the phones is not working properly and was frustra to me quickly! Would recommend them to anyone. However, the dealership's automated attendant for the phones is not working properly and was frustrating to get a person on the phone as the system kept hanging up on me! But the service was A+++ More

Tyson helped me out buying a brand new Genesis! Would recommend if you’re looking! Would recommend if you’re looking! More

Alex g was great to work with. I believe I was his first genesis sale. I believe I was his first genesis sale. More

This dealership is extremely busy. However one of my recent oil change appointment was scheduled only to realize they didn’t have the oil filter in stock. I’m sure it’s related to the However one of my recent oil change appointment was scheduled only to realize they didn’t have the oil filter in stock. I’m sure it’s related to the worldwide shortages and difficulties getting stock in. Technology today should be able to tell parts are in/out prior to scheduling appointments?? More

Andres was great to work with and set us up in the perfect vehicle at the price that we wanted! perfect vehicle at the price that we wanted! More

Best dealer in Lake County. Best service personal Recommend 100% this dealer. Very good Location. Best service personal Recommend 100% this dealer. Very good Location. More

Bought a Santa Cruz, very easy experience and Brian was very helpful! Ask for Brian very helpful! Ask for Brian More

Getting parts is currently a problem but not the fault of Genesis of Gurnee. Outstanding service other that what is beyond their control. Genesis of Gurnee. Outstanding service other that what is beyond their control. More