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Genesis of Hazelwood
Hazelwood, MO
1,190 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,190 reviews
April 21, 2021
Got to this dealership If you want great customer service and financing. Everyone on the staff deserves an increase in pay and commissions. Give them a chance. and financing. Everyone on the staff deserves an increase in pay and commissions. Give them a chance. More
by Bossfrost
Employees Worked With
Devin the Finance Guy , Brittany Carraway
April 10, 2021
This is a great service department. I recently had an sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my service advisor, was straightforward the entire time, keeping me in the loop, being upfront about the long timelines and why, helping to arrange long-term rentals, and generally making a 10 week process easier than it might have been. All I ever ask from a service department is to tell me exactly what's going on and to do honest work and Napleton excels on both. Jesse and the service team are great and I am happy they got me back on the road. More
by Joel Erickson
Employees Worked With
Jesse - Service Manager. Any mechanics that worked on my vehicle.
April 06, 2021
Brittany had excellent customer service skills she got me exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ exactly what I said I wanted and my price range I’m very satisfied and happy ☺️ More
by reidainye
Employees Worked With
Devin kludt , Brittany Carraway
April 03, 2021
Thanks to Victor Hedrick for making my dream come true. I walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedr walked into Hyundai And Victor was so easy to work with. He kept on surprising me. He made it so easy to purchase a car. I appreciate you Victor Hedrick. Thank you More
by Poole_d_sharon
Employees Worked With
Victor Hedrick
April 01, 2021
Victor has been the best thing that happened to me in my car buying experience! I would not be in my 2021 Palisade if it wasn’t for him! I highly recommend Napleton Hyundai and Victor. car buying experience! I would not be in my 2021 Palisade if it wasn’t for him! I highly recommend Napleton Hyundai and Victor. More
by kingdomkilla6603
Employees Worked With
Victor Hedrick
March 31, 2021
We love our new car! Victor was very helpful and a great salesman. The buying process took a little longer than we wanted but overall it was a good experience. salesman. The buying process took a little longer than we wanted but overall it was a good experience. More
by Thefilipiaks
Employees Worked With
Victor Hedrick
March 31, 2021
Victor was a great help to me last Saturday. This was my first time buying a car and he made the process so smooth. Thanks Victor for everything first time buying a car and he made the process so smooth. Thanks Victor for everything More
by Eric.guccione1
Employees Worked With
Victor Hedrick
