Genesis of Hazelwood

We had a great experience at Napleton trading in our vehicle for another Hyundai. Our salesperson, Brittany, made our deal free from any stress or pressure. Brittany was warm and friendly, while being v vehicle for another Hyundai. Our salesperson, Brittany, made our deal free from any stress or pressure. Brittany was warm and friendly, while being very thorough and efficient in getting the deal to completion. I would go back to Napleton in the future and would definitely seek out Brittany to handle the deal! More

Overall dealership experience fell a little flat: advertised price different than price presented upon arrival (advertised price did not reflect dealer add ons...grrr!). Also had one too many "thi advertised price different than price presented upon arrival (advertised price did not reflect dealer add ons...grrr!). Also had one too many "this is the best we can do" back and forths (always expect a couple, but that was exhausting). I would still consider this dealership in the future, but would go in with eyes a lot more open... And only if Brittany was our sales rep... She was fantastic and recommend requesting her specifically. More

The business advertised a vehicle that I chose to purchase at the price of $15,500. I arranged transportation and financing in order to purchase this vehicle. Prior to leaving Tennessee to travel to purchase at the price of $15,500. I arranged transportation and financing in order to purchase this vehicle. Prior to leaving Tennessee to travel to Missouri in order to complete the purchase with cash and a check from my financing in hand I received a call from the dealership saying that they required an additional 2000 plus dollars in order to pay for a hundred and fifty point inspection and a security feature that they decided to add to the product without my consent or knowledge. They claim there is disclosure on the 2nd web page however the price clearly shown on the primary site was $15,500. On a third-party website the vehicle was advertised at $15,500 and as having a towing package. It does not. So in my opinion they have falsely advertised this vehicle two different ways. I am willing to pay $15,500 for the vehicle as it is fair and equitable and it is the price at which it was advertised. At this point because my transportation to Missouri is no longer available they would have to deliver it to me at their cost. It is obvious that this was a baiting advertising tactik and merits action by the Better Business Bureau and the state attorney's office and consumers should be wary of any dealings with this company. More

I can honestly say that Caleb was very professional. He listened and produced. He knew I was there to buy and made it happen a quickly as possible. Caleb and Napleton Hyundai is the way to go! listened and produced. He knew I was there to buy and made it happen a quickly as possible. Caleb and Napleton Hyundai is the way to go! More

I visited Napleton Hyundai (dreading the whole car buying experience), and was so pleased with my salesman and the experience all together! Jon Scruggs was so helpful, upbeat, positive, and genuinely car experience), and was so pleased with my salesman and the experience all together! Jon Scruggs was so helpful, upbeat, positive, and genuinely cared if I was happy with my purchase! He checked in after the sale to see if everything was going well. He’s not just there to sell you a car- he definitely sells the experience. More

I had the opportunity to be dealt with by Caleb Cannon, he was awesome from the get go. He had great communication skills. Thanks Caleb!! he was awesome from the get go. He had great communication skills. Thanks Caleb!! More

Answered all questions to the best of their ability with a willingness to communicate our needs quickly and accurately to management and financing. Nice work a willingness to communicate our needs quickly and accurately to management and financing. Nice work More

Omg! I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my 2018 Dodge Journey. The dealership was excellent. Great customer service.I would definitely recommend Jon at Napleton Hyundai. More

I brought two vehicles from this location and I really like customer service and they do call follow up about regular maintenance. I would like to thank Weldon Streeter for taking care of from start to en like customer service and they do call follow up about regular maintenance. I would like to thank Weldon Streeter for taking care of from start to end. Finally thank to my buddy Dan Loggings for maintaining good relationship with since last three years. I would recommend everyone to buy cars at this location. More

I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with the Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with the purchase of my 2021 Hyundai Tucson. The dealership was excellent. Great customer service.I would definitely recommend Jon at Napleton Hyundai. More