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Genesis of Hazelwood

Hazelwood, MO

Overview
Employees
Reviews
4.6
1,190 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,190 reviews

December 24, 2020

Brittany was great answered all my questions but did not like how the dealer tried to add extra in pricing by adding things we did not ask for More

by stevenson.estes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
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Dec 29, 2020 -

Genesis of Hazelwood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2020

Had the outstanding experience of just purchasing our new 2021 Tucson from Jahan Lyte. Pleasant, courteous and most of all listened to my needs and concerns. Took care of ALL my concerns and worked hard to More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahan Lyte, Jasmine Snell
Report | Print
Dec 28, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Dave! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 10, 2020

Jon Scruggs gave me excellent service couldn’t be more happy. Walked out with a 2019 Nissan Altima. He definitely will make you feel like family. More

by Adyson
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Dec 19, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Adyson! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 09, 2020

Jasmine did a great job .Thanks for a pleasant experience of buying a used vehicle without any hassle. Thank you very much for working with me More

by Krutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Feb 07, 2021 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

December 09, 2020

Jasmine was very pleasant, friendly and polite. She worked effortlessly in getting my deal done. I'll definitely recommend her to others. Ask for JASS! More

by tarlease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Report | Print
Dec 19, 2020 -

Genesis of Hazelwood responded

Tarlease, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 08, 2020

Stephon jones! EXCELLENT customer service and he helped me when I thought there was no way! You need a sells rep? HE’S your GUY! More

by Kylesaaron1996@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon Jones
Report | Print
Dec 19, 2020 -

Genesis of Hazelwood responded

Here at Napleton Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Safe travels!

December 05, 2020

Caleb was awesome!! Ya gotta say good things about Caleb. Despite threats to his job and his marriage, Caleb totally went to bat for me with his manager to get me the bestest deal. More

by Jim.2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry scales, Danny Walters, Caleb Cannon
Report | Print
Dec 16, 2020 -

Genesis of Hazelwood responded

Hello, thank you so much for your feedback! Caleb will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2020

Brittany was amazing!! She helped my daughter get exactly what she wanted at a great price.I would definitely recommend her if you stop by. More

by Mbrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Dec 01, 2020 -

Genesis of Hazelwood responded

Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2020

This was truly a pleasant and stress free experience considering I hate buying cars🤦🏾‍♀️😂 Jon Scruggs was knowledgeable and very helpful! Pay them a visit! More

by nyck76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Report | Print
Dec 01, 2020 -

Genesis of Hazelwood responded

Nyck, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 24, 2020

Had the best experience Again! Thank you so much Brittany! I love my new Tucson! You are the BESSSSST!! I’m happy happy especially after everything I’ve gone through ! More

by katherinesworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Report | Print
Nov 29, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope to be of service to you again! Take care!

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