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Genesis of Hazelwood

Hazelwood, MO

Overview
Employees
Reviews
4.4
1,190 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,190 reviews

June 21, 2025

Alyona was excellent! Very personalable and helpful. She was very comfortable to work with and did not pressure us. She helped to get our payment as close to what we ne More

by heatherbanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyona Hassenplug
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Jun 23, 2025 -

Genesis of Hazelwood responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Alyona ans our staff was so helpful!

June 21, 2025

Excellent service. ALYONA was very kind and upbeat. Very refreshing! A pleasant experience overall. Would consider returning in the future. More

by pattonfreak1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyona
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Jun 23, 2025 -

Genesis of Hazelwood responded

Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs.

June 19, 2025

So Alyona Hassenplug had definitely worked magic today and turned my day of xxxx from dealing with the services department to a positive experience! Her energy and attitude was amazing. I thank her for be More

by Ashle Franklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyona Hassenplug
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Jun 19, 2025 -

Genesis of Hazelwood responded

Hello, we're glad to hear our Staff took such great care of you, Ashle! We hope we can continue to be of service to you down the road!

June 17, 2025

Alyona was excellent! ! Every easy to talk to and every helpful!!! Any questions I had she didn’t hesitate to answer. And I LOVE her enthusiasm!!!! More

by Ncockrell1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyona Hassenplug
Report | Print
Jun 19, 2025 -

Genesis of Hazelwood responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

June 10, 2025

My Sales girl, Alyona Hassenplug did a wonderful job in guiding me through my buying process and finding a car. She answered all my questions and made me feel at ease. She was so kind and made me laugh. More

by Alie Grace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyona Hassenplug
Report | Print
Jun 12, 2025 -

Genesis of Hazelwood responded

We're glad to hear our Staff took such great care of you, Alie! We hope we can continue to be of service to you down the road!

May 28, 2025

Dave handled me well and I would definitely recommend family and friends. Plus management was very friendly. More

by Leelee79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 30, 2025 -

Genesis of Hazelwood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Until the next time we meet, take care!

May 30, 2025 -

Genesis of Hazelwood responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

May 28, 2025

My experience at Napleton Hyundai with Reed was fantastic! Everyone was helpful and I got exactly what I wanted. More

by Ellen824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Al-Yassiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Raleigh
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May 30, 2025 -

Genesis of Hazelwood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

April 08, 2025

I received great service from Thomas McAfee! I was treated with respect and courtesy. My experience was fantastic! More

by msblakney52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Genesis of Hazelwood responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs.

March 17, 2025

Thomas and Isaac made the trade in and new paperwork simple! Friendly people, fast service and thorough understanding of vehicles sold. More

by Mwelle65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Ligon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McAfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac was a big help for Thomas
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Mar 21, 2025 -

Genesis of Hazelwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

I had the most excellent experience at this Napleton dealership in Hazelwood. My salesman, Jessie, was super helpful and made sure I got a car I love. The manager, Gary, and finance team were quick, fri More

by Austinn4721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Reidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary (Manager)
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Mar 12, 2025 -

Genesis of Hazelwood responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

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