Genesis of Hazelwood

Great experience Brittany is an awesome salewomen. She is bout her business she gone get the job done for u. Staff members where helpful, make sure you comfortable all Brittany is an awesome salewomen. She is bout her business she gone get the job done for u. Staff members where helpful, make sure you comfortable all the way round the board, while waiting on the process More

LOVE working with this dealership. Purchased our 2nd car from them. Khaled was our sales person and he was great, highly recommend! Process was easy and relatively fast from them. Khaled was our sales person and he was great, highly recommend! Process was easy and relatively fast More

My 2020 Palisade Experience We had a very pleasant experience with our Salesman Austin Thompson. He was professional, courteous, attentive, informed, got answers quickly to our q We had a very pleasant experience with our Salesman Austin Thompson. He was professional, courteous, attentive, informed, got answers quickly to our questions, and went above and beyond with providing excellent customer service, a very bright young man with a promising future in top sales. Austin was THE reason we made our purchase! More

Buyer Beware ... After going to this dealership for a used car that I saw on line for 22k, thinking that was a pretty good deal for that vehicle. First they starte ... After going to this dealership for a used car that I saw on line for 22k, thinking that was a pretty good deal for that vehicle. First they started that car dealer crap with offering 4k on a 22k car plus taxes shouldn't be that much (mind you I have good credit) they came back at $699 a month. LOL now I have a new sports car and that didn't even cost me that much. Then they came back after pulling that typical car salesman stuff , with $379 boy what a difference. But after adding on all there fees like reconditioning, prep fees etc car came out to 30k. REALLY. Should have just been taxes and tags. Anyway the deal wasn't able to be done. Just a shady company. More

Bait & Switch - Part 2 Stay away. Confirming other reviewers opinion on what I believe to be a dishonest and disingenuous approach to selling cars. After presenting a printe Stay away. Confirming other reviewers opinion on what I believe to be a dishonest and disingenuous approach to selling cars. After presenting a printed add to the salesman - clearly listing the price -- on a car we were considering for purchase, we were allowed to test drive( with the low fuel light flashing) and evaluate the car, which we did then decide to purchase. At the final pricing, we were presented with an out-of-the-blue mandatory inclusion of what ironically is called the "Napleton Experience", a $1600 package of worthless to questionable benefits that had to be purchased with the car. The sales Manager, Todd, only defense was -- "all other dealers do this kind of thing" and "didn't you see the fine print" on our website? But he was quick to discount the worthless package to $899, btw the price that was listed on a table tent card on the salesman's desk. SO bottom line, when you have to resort to hidden fees and deceptive practices to sell cars, its a sad day for consumers. A total waste of 2 hours of our time. My advice is to avoid the total Napleton Experience. More

Confusion with the purchase of a new car. I bought a 2019 Sonata. I was told we would schedule everything before i left. They didnt schedule any of the things they said we would get scheduled I bought a 2019 Sonata. I was told we would schedule everything before i left. They didnt schedule any of the things they said we would get scheduled before I left. Plus its saying its already due for maintence in under 2000 miles. Not to mention they didnt clean the car nor did it get washed im really disapponted to be honest. More

They helped me through this big event. I came prepared with what used car I wanted, compared with similar car and all I needed was a test drive and get a good feel for the car. Kacy had i I came prepared with what used car I wanted, compared with similar car and all I needed was a test drive and get a good feel for the car. Kacy had it ready for me to test drive after it came back from a recall service the previous owner didn't do. Kacy listened to what I wanted, and explained in detail all the options and help they could do for me. Napleton Hyundai is very competitive amoung the other dealerships there, but very professional and thorough. More

Great experience! We had a wonderful experience with Napleton Hyundai. Every person we spoke with was beyond helpful and knowledgeable. Thank you for the outstanding se We had a wonderful experience with Napleton Hyundai. Every person we spoke with was beyond helpful and knowledgeable. Thank you for the outstanding service we really appreciate it. More

Great service William Young was great to work with. He got us in the vehicle we wanted & worked out a deal we were happy with. Everyone there was super nice & great William Young was great to work with. He got us in the vehicle we wanted & worked out a deal we were happy with. Everyone there was super nice & great to deal with. We would do business here again. More

Calvin Jones is a Great Salesman... No Pressure & Respectful Let’s be honest, no one likes the long tedious process of buying a car. It’s like a game of battleship in which you try to walk a car lot without bein Let’s be honest, no one likes the long tedious process of buying a car. It’s like a game of battleship in which you try to walk a car lot without being tackled by 6-7 salesman all vying for the same sale. It’s a battle of brawn and wits as you literally try to avoid the car talk and sales hustle. However, I can attest that Calvin made it fun and allowed us to look at multiple cars without any gimmicks, sales jargon, or high pressure sales. Factual information about the cars features and safety. SO APPRECIATED THAT REFRESHING APPROACH!!! He was conscientious, professional, and incredibly courteous. He allowed us to look at multiple cars before we settled on the one that best fit our needs. He was very gracious as we asked multiple questions. Even after the sale he stayed late to make sure we we were satisfied with our purchase. He truly went above and beyond making the painful process of buying a car as painless as possible. We highly recommend Calvin’s sincere approach and his no pressure demeanor. We will without a doubt look him up again when we buy our next vehicle. Seriously, he is a nice guy to work with and I highly recommend him if looking for a car. More