Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Hazelwood
Hazelwood, MO
1,173 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,173 reviews
January 30, 2019
Will YOU MARRY ME? You have me for life as a customer, it was the BEST service I have ever encountered period!! I will always return to this dealership. You have me for life as a customer, it was the BEST service I have ever encountered period!! I will always return to this dealership. More
by LCheatham1
Employees Worked With
My finance officer was from Edwardsville IL but I don't think his name is on the list.., Danny Walters, Khaled Sir
January 30, 2019
Friendly Staff I think that the dealership was very friendly overall, the only thing that I feel they could do better is actually advertise the "Napleton Experience" I think that the dealership was very friendly overall, the only thing that I feel they could do better is actually advertise the "Napleton Experience" that is a requirement on the purchase of every car. More
by Ophelia7immortal
Employees Worked With
Kyle Lucas, Khaled Sir
December 21, 2018
The Experience exceeded my expectations. They worked with me and made sure that I left the dealership with a deal that worked best for me. exceeded my expectations. They worked with me and made sure that I left the dealership with a deal that worked best for me. More
by Kaylac95
Employees Worked With
Billy Strasser
December 19, 2018
Awful experience They promised a price, but they raised it on the actual purchase. They tried to add services that I did not agree to. They did not give the BlueLink p They promised a price, but they raised it on the actual purchase. They tried to add services that I did not agree to. They did not give the BlueLink product as they promised. More
by cscouto
Employees Worked With
Kyle Lucas, Michael Brixie, Maurice Anderson
December 12, 2018
Great experience Kati was awesome she was able to get my vehicle payments down. I had an awesome experience will highly recommend my family, co workers and friends Kati was awesome she was able to get my vehicle payments down. I had an awesome experience will highly recommend my family, co workers and friends More
by Jasmine94
Employees Worked With
Danny Walters, Kyle Lucas, Kati Patterson, Eddy Mohammad
December 08, 2018
Weldon Streeter I came in for service work and Weldon came over to me and made my day! He got me a 2019 and I wasn’t even shopping for a vehicle. I will recommend Wel I came in for service work and Weldon came over to me and made my day! He got me a 2019 and I wasn’t even shopping for a vehicle. I will recommend Weldon Streeter to all of my friends! More
by Donna123
Employees Worked With
Weldon Streeter, Kyle Lucas
December 08, 2018
Stress free Kati did an amazing job and earned my business. She listened to my concerns and made sure I was satisfied. I was not planning on buying a new car but Kati did an amazing job and earned my business. She listened to my concerns and made sure I was satisfied. I was not planning on buying a new car but she changed my mind. More
by lilpaige97
Employees Worked With
Earl Byrd, Bobby Clifford, Kati Patterson
December 07, 2018
Amazing Danny and Kal were amazing and were extremely helpful. Everything was done in a timely manner and was perfect! They were patient and took the time to Danny and Kal were amazing and were extremely helpful. Everything was done in a timely manner and was perfect! They were patient and took the time to understand my situation and helped me to the fullest. Thank you!!! More
by Lakiely
Employees Worked With
Danny Walters, Khaled Sir
December 04, 2018
Bought an Elantra Very pleasant and knowledgeable with the vehicles! Very nice person!!! Was able to get me into a vertical that I liked and a reasonable price to get t Very pleasant and knowledgeable with the vehicles! Very nice person!!! Was able to get me into a vertical that I liked and a reasonable price to get things done More
by Charostovall
Employees Worked With
Kati Patterson
December 01, 2018
New Car Thank you so much for your service Christopher. You were thorough from start to finish. Love my new car! I would recommend anyone here again. Thank you so much for your service Christopher. You were thorough from start to finish. Love my new car! I would recommend anyone here again. More
by T. Rhodes
Employees Worked With
Christopher Wallace
