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Genesis of Hazelwood
Hazelwood, MO
1,190 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,190 reviews
September 28, 2022
I worked there briefly and wasn't given a fair chance. I was there for two weeks and have never been disrespected by anyone in my 27 years like I was there. It's a shame that in 2022 some white men expect I was there for two weeks and have never been disrespected by anyone in my 27 years like I was there. It's a shame that in 2022 some white men expect black men to cower down to them. The management doesn't respect anyone including the gay community. I had a guy couple come in and the slurs were flying. Don't buy there. I was going to file a discrimination charge but I thought letting the public know who they're dealing with would do more justice. More
by timmyray1
Employees Worked With
Jasmine Snell
September 12, 2022
Thanks Kevin for helping us buy our new Palisade! The car is awesome and you were very helpful and easy to work with. Thank you for a very positive buying experience!! The car is awesome and you were very helpful and easy to work with. Thank you for a very positive buying experience!! More
by Kiddsrus
Employees Worked With
Kevin Sheehan
August 31, 2022
I worked with Andrew W. and he made my car buying experience awesome. I was nervous about buying a new vehicle but Andrew made the process super easy and I couldn’t be happi and he made my car buying experience awesome. I was nervous about buying a new vehicle but Andrew made the process super easy and I couldn’t be happier. More
by Walltara95
Employees Worked With
Andrew W
August 30, 2022
Andrew W. really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the sch really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the school year. A few hours after stopping in, I walked out with a great deal and a great car. Highly recommended! More
by Lampe43
Employees Worked With
Andrew Weiland
August 22, 2022
BEWARE. This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a Palisade I saw it was $15000. They also try to sell after market “warranty” programs. Where is the Attorney General? If you intend to charge inflated prices don’t hide. Own it. I’d NEVER shop here again. Ever. More
by Paulandbridget
Employees Worked With
Genesis “manager” on site 8/20/22, Forrest Knight
August 20, 2022
Brian Richter is who I worked with on my last service kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! More
by Lisa F
Employees Worked With
Brian R
