Genesis of Hazelwood

Dont get your service done here! !! came in for a tpms problem.. reset it...didn't even fix the problem and didn't drive it to show the tire pressures... light is back on.... left my !! came in for a tpms problem.. reset it...didn't even fix the problem and didn't drive it to show the tire pressures... light is back on.... left my engine air filter box opened just messy waste of 5 hours for nothing.. never going here ever again and never will recommend this place to anyone.. update.... they had the car 4 days could not diagnose the problem I had the car for 10 minutes and because my radar was plugged in to the fast charger port it was causing communication issues with the tire readings lmao... so needless to say i fixed it and they couldn't even figure it out .....please do not take your car here they never updated me about the car I had to call to get a update smh. Terrible place to get your car serviced because obviously they can't handle a simple task.. I would give it zero stars if I could!!!! More

Worst Hyundai dealership in the entire St. Louis area. Cars are junk. Follow-up, follow-through, and customer service are non existent post-sale. BEWARE. I've reported this location to the Att Louis area. Cars are junk. Follow-up, follow-through, and customer service are non existent post-sale. BEWARE. I've reported this location to the Attorney General as well as the BBB and I'm going to keep going. This dealership should be shut down. Multiple interactions with the service department (if you can even call it that) and it's basically non existent. And, they don't care. More

Went to have maintenance done on my car and was helped by Stephanie Bailey. She made sure I was taken care of and was very professional. :) Stephanie Bailey. She made sure I was taken care of and was very professional. :) More

Shelly Gowen of Napleton Hyundai is keeper! She made our service experience memorable. She reassured us in a timely manner from start to finish. This made our wait time mild. The Napleton deale She made our service experience memorable. She reassured us in a timely manner from start to finish. This made our wait time mild. The Napleton dealership is clean, employees recognize your presence and there are treats and coffee available. We actually enjoy taking our car in as necessary. When we see the diversity of employees, it assures us of good business practices of this dealership. More

Kept the Van for 29 days and gave us back a broken car. Age discriminated and called us and our Van "Old". Charged us 1500.00. Gave us our Van with a door ajar, dome lights flashing, door alarms ringing, a Age discriminated and called us and our Van "Old". Charged us 1500.00. Gave us our Van with a door ajar, dome lights flashing, door alarms ringing, and warning lights on dashboard. Put on a part that won't work because their service dept. broke another part while installing an actuator that helped make the sliding door work. Then they claimed we knew the other door part was broken and "lots of people pay for parts that won't work?!" Then wouldn't fix the Van. STAY AWAY!!!!!! More

Brian Richter is who I worked with on my last service kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! More

Everyone we encountered during the service of our Tuscon was amazing! I was unable to get my vehicle in to service shops near me, but Napleton had availability that same week! Jim Twinning was very helpful, was amazing! I was unable to get my vehicle in to service shops near me, but Napleton had availability that same week! Jim Twinning was very helpful, knowledgeable and had great communication throughout the entire process. He made sure to check our warranty and found out our vehicle met the warranty coverage requirements. He then made sure to book us a rental car near our home so we weren't stranded for 2 weeks. After the work was completed on our vehicle, the rental car company tried charging us out of pocket. The Service Manager, Jesse, immediately handled the situation for us. We appreciate the pleasant experience we had from start to finish, at Napleton. We live closer to 2 other Hyundai service shops, but from here on out, we plan to drive the 30miles to have our vehicles serviced at Napleton. A+ Customer Service! More

Napleton Hyundai is a great place for services. . Anthony Usialk is very great,and make sure ur taking good care.He also make sure I'm very Satisfied before I leave he Should be be granted #1 Servi . Anthony Usialk is very great,and make sure ur taking good care.He also make sure I'm very Satisfied before I leave he Should be be granted #1 Service Advisor I rate Him 10... More

Anytime I try to call this dealer to ask about cars in their service department my call goes to the Service Manager's Voicemail but I never get a call back. This Dealer is not a good choice for repairs their service department my call goes to the Service Manager's Voicemail but I never get a call back. This Dealer is not a good choice for repairs More